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Heritage Toyota

S. Burlington, VT

4.9
4,392 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,392 reviews

October 17, 2020

I have had regular 5000 mile service at Heritage on my 12 year old Prius - it still runs and looks like new - the only problem I've had in 12 years is a dead battery. More

by kenlesem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli
Oct 19, 2020 -

Heritage Toyota responded

Ken, Thank you for taking the time to share your feedback - We are pleased to hear that your recent appointment went smoothly, and that your Prius is still running good as new! We look forward to seeing you for your next scheduled maintenance appointment, Until then, safe travels!

October 17, 2020

Welcoming and efficient, Marc did an excellent job of helping us get into a car that fits our family and our budget. Thank you, Heritage! More

by neon.mccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Oct 19, 2020 -

Heritage Toyota responded

Neon, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Marc, and that he was able to help you find the perfect Toyota for your family! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

October 16, 2020

Dana was great. Nice, positive and energetic! She ensured to communicate with me regarding all the details. I hope I get to work with her next time I’m in! More

by Linds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Oct 16, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for the kind words for Dana - We are so glad to hear you enjoyed working with her, and that she was able to make sure your appointment went smoothly! We look forward to seeing you for your next scheduled appointment, Until then, safe travels!

October 16, 2020

Derek did a wonderful job at finding the perfect car for me. This is my first time buying from a dealership so I was a little nervous. Derek was personable and he took the time to answer all of my questions More

by Jehnsenkerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for choosing Heritage Toyota as the place to buy your first vehicle from a dealer. We are pleased to hear that you enjoyed working with Derek to shop for your new Toyota, and that he was able to make the process an enjoyable one. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota and safe travels!

October 16, 2020

Neal was terrific - kept us up on availability and choices and never used any sales tactics, just clear information. We are long time Eleni Floyd~Heritage customers and will return should we be in th More

by maura&curt randall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Oct 19, 2020 -

Heritage Toyota responded

Maura and Curt, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Neal to find your newest Toyota! We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

October 15, 2020

Service was the usual pre-Covid standard. I appreciated the changes made necessary in masking and social distancing in the waiting area. I was very pleased with the customer service and attention to deta More

by carllary
Recommend Dealer
Yes
Employees Worked With
Taylor Josephson
Oct 15, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that your visit to our service department was an enjoyable one, and that your appointment went smoothly. We look forward to seeing you for your next scheduled appointment, Until then, safe travels!

October 11, 2020

Great selection, price and customer service. I shopped 4 dealers and got what I wanted here. I will be back at the end of my lease. More

by Spoon12342002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Spinner
Oct 12, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck and our staff, and that they were able to find the Toyota you were looking for! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota and safe travels!

October 08, 2020

The Heritage service team was very professional and I felt safe with everyone wearing masks. The work was Excellent and finished on time. Everyone was friendly. More

by Phcrichmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moore, Dana Lawrence
Oct 12, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed your visit to our service department and that our staff was able to make sure your appointment went smoothly and your repairs were completed on time. We look forward to seeing you again for you next scheduled maintenance visit, Until then, safe travels!

October 08, 2020

Derek did a wonderful job on finding me my new Toyota 4Runner Limited. I showed up and took it for a test drive to say the least I bought it and as he said I would be out of the parking lot in less than More

by Katobrien
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Treichler
Oct 12, 2020 -

Heritage Toyota responded

Kat, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Derek, to shop for your new 4Runner, and that everything went so smoothly! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota, and safe travels!

October 08, 2020

I drive two hours from upstate NY just to go to Heritage Toyota. Staff and selection is amazing, I can’t say enough about Chuck Heingartner he has been a pleasure to work with every time. Listens to what yo More

by Ahayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Oct 12, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you have enjoyed working with Chuck to shop for your new Toyotas, and that your newest one was no exception, and that he was once again able to find just the right vehicle to fit your needs! Safe travels!

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