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Heritage Toyota
S. Burlington, VT
4,445 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,445 reviews
June 15, 2025
Trevor, Patrick, and Rick from Heritage Toyota were so helpful, honest, and genuinely kind. My husband and I went there after our car was no longer functional and they gave us a lot of resources and helpe helpful, honest, and genuinely kind. My husband and I went there after our car was no longer functional and they gave us a lot of resources and helped us find our new car. Trevor went above and beyond to find what mattered most to us and show us something both within our budget and with all the things we needed. Not only that, he even picked us up from where we had to drop off our rental car the day we purchased. I could not thank Trevor and Heritage Toyota enough for everything they did for us! It truly meant more than just buying a car. They guaranteed customers for life with us! More
by Cjvoso
June 14, 2025
Christine was hilarious and made the remaining paperwork fast and efficient. Super professional and would come back just to have a conversation with her. fast and efficient. Super professional and would come back just to have a conversation with her. More
by Trevor Bessette
June 13, 2025
Frankie was extremely responsive and transparent throughout the process. He helped us comfortably navigate a couple of bumps along the way and definitely earned our trust. Even after the sale was co throughout the process. He helped us comfortably navigate a couple of bumps along the way and definitely earned our trust. Even after the sale was complete and we had a couple of follow-up questions, Frankie was quick to support. I'd definitely recommend working with him. Overall, we've had a couple interactions with Heritage Auto Group, between the dealership side and the collision repair side, and all have been promising so far. More
by mike0019
Employees Worked With
June 13, 2025
Matt was great to work with. He made the buying process for my Prius easy. I’d work with Heritage again. He made the buying process for my Prius easy. I’d work with Heritage again. More
by Skiingrox
June 13, 2025
My husband and I recently purchased a Toyota Camry from Lindsey at Heritage Toyota, and we couldn’t be happier with the experience. From the very beginning, Lindsey was incredibly accommodating, respectful Lindsey at Heritage Toyota, and we couldn’t be happier with the experience. From the very beginning, Lindsey was incredibly accommodating, respectful of our preferences, and made the whole process so easy and enjoyable. As a couple in our 70s, we really appreciated Lindsey’s patience, professionalism, and warm, light-hearted demeanor. She never made us feel rushed or pressured and communicated with us primarily through email and text, which we greatly preferred. Her communication skills are outstanding—clear, timely, and thoughtful every step of the way. It’s refreshing to work with a woman in auto sales, and I sincerely wish there were more like her in the industry. Lindsey truly made us feel comfortable, heard, and respected throughout the entire car-buying process. We are absolutely thrilled with our new Camry and beyond grateful for Lindsey’s help. Thank you, More
by schic817
Employees Worked With
June 11, 2025
Good customer service. Upfront and straightforward. Helpful. Courteous. Responsive. Sales person was excellent. Process easier than most other dealerships. Upfront and straightforward. Helpful. Courteous. Responsive. Sales person was excellent. Process easier than most other dealerships. More
by JM
June 10, 2025
Joe was a great adviser when I was buying my first car! He kept my budget in mind and was very kind and patient with me when I had questions and concerns. I really appreciated his time and expertise! Thank He kept my budget in mind and was very kind and patient with me when I had questions and concerns. I really appreciated his time and expertise! Thanks Joe! More
by dale3henry
June 10, 2025
Friendly, prompt, easy to work with, answered inquires quickly, car was handed over super clean. quickly, car was handed over super clean. More
by Jandk625
June 08, 2025
Joe is great to deal with in the car buying process. He listens and responds accordingly. Joe is always engaged with a pleasant demeanor. He listens and responds accordingly. Joe is always engaged with a pleasant demeanor. More
by spowell38
June 08, 2025
Very efficient process and a hassle free environment. I appreciated the absence of other 'common' dealer practices. I appreciated the absence of other 'common' dealer practices. More
by Sam
Employees Worked With
