Heritage Toyota Owings Mills

Awesome Team I had a awesome team working with me Mr. Greene Ms. Erika did an exceptional job getting me what I wanted at the right price. I am very pleased with h I had a awesome team working with me Mr. Greene Ms. Erika did an exceptional job getting me what I wanted at the right price. I am very pleased with how they handle my transaction. Big shoutout to the gentleman who drove to Towson to pickup the vehicle for me and to management for not playing games with me as other car dealers have done changing prices. I thank you all for everything I really appreciate you! Marlo Johnson More

EXCELLENT Attentive and informative. Carlos is a cut above the average sales rep. From my experience he is ranked among the best. I would recommend him to anyon Attentive and informative. Carlos is a cut above the average sales rep. From my experience he is ranked among the best. I would recommend him to anyone without any regrets. More

The Bee‘s Knees We didn’t plan to buy a car today but the entire staff at Heritage Toyota in Owings Mills was friendly, professional and attentive! They made the proc We didn’t plan to buy a car today but the entire staff at Heritage Toyota in Owings Mills was friendly, professional and attentive! They made the process FUN from start to finish. That team is truly the Bee‘s Knees! Stop what ever else y’all doing and shop at Heritage. We’re so glad we did. More

A great car-buying experience! Carlos was professional, efficient, and very knowledgeable about the car we were buying. We were impressed by his low-pressure no-nonsense approach. Carlos was professional, efficient, and very knowledgeable about the car we were buying. We were impressed by his low-pressure no-nonsense approach. We enjoyed the test drive, and the paperwork process went very smoothly. In short, it was a pleasure doing business with him and with Heritage Toyota. More

Thank you! Carlos was very upbeat, personable and knowledgable throughout the car buying process. We ended up being at the dealership very late into the evenin Carlos was very upbeat, personable and knowledgable throughout the car buying process. We ended up being at the dealership very late into the evening, Carlos took the time to give us a crash course on our new vehicle's technology and paired my phone to Entune before we left. Thank you for your time and assistance Carlos! More

Best experience buying a car Freddy Archable my sales rep was the best. He help me to find the best car for my needs. Everyone was so nice. From the other sales people to the fina Freddy Archable my sales rep was the best. He help me to find the best car for my needs. Everyone was so nice. From the other sales people to the finance dept. Over all the was very nice. I would buy many more cars from them. I hope Freddy is still there. More

Rob Steiner is a treasure Too many salespeople nowadays don’t listen to what their customers are telling them. We are telling you how to sell us a car! Rob gets this. He found Too many salespeople nowadays don’t listen to what their customers are telling them. We are telling you how to sell us a car! Rob gets this. He found me exactly what I needed, which happened to be what I wanted at a more than fair price. Everyone else at the dealership were the BEST attitude I’ve seen. All about service, laughing and joking while answering questions. Thank you so much. More

Car was ready and waiting! We knew exactly what we wanted and Carlos was waiting for us when we arrived. He was very knowledgeable and answered all of our questions. We knew exactly what we wanted and Carlos was waiting for us when we arrived. He was very knowledgeable and answered all of our questions. More

Unsanitary service and Poor response to clients complaint Very disappointing, offensive, and disgusting! Went there for scheduled service. I got my car back with stinky driver's seat, a very offensive body od Very disappointing, offensive, and disgusting! Went there for scheduled service. I got my car back with stinky driver's seat, a very offensive body odor coming from someone's behind. It's not very hygienic and very unsanitary to return the car with disgusting body odor. The moment I opened the door the smell was very strong and I refused to sit on it, I went to the staff and the she sprayed a personl sanitizer and told me that she will inform her manager. I pulled off thinking that it would be OK, I wasn't able to exit the parking because the odor was unbearable. I pulled over, got off the car and bought a wipe cleaner and a car freshener at the service center, I cleaned it myself. I felt disrespected by someone who left the odor, I was very angry and the experience ruined my day. I will not ever go back there! More

amazing place and dealer bought my first car from here and carlos was super awesome and helpful. quality service!!! the car was clean, i was able to test drive the vehicle and bought my first car from here and carlos was super awesome and helpful. quality service!!! the car was clean, i was able to test drive the vehicle and it for a great price. More