Heritage Toyota Owings Mills

I have had the pleasure of working with two of the most wonderful people at Heritage Owings Mills, Evon Greene and Stephanie Thornton. Talk about customer service representation, they exemplified all of t wonderful people at Heritage Owings Mills, Evon Greene and Stephanie Thornton. Talk about customer service representation, they exemplified all of that to the max, you will not be disappointed. More

I am no stranger to this dealership, this is the third vehicle that I have purchased from this dealership. The employees are very professional, friendly and are very knowledgeable In assisting with you ma vehicle that I have purchased from this dealership. The employees are very professional, friendly and are very knowledgeable In assisting with you making the best decisions to fit your need. More

Stephanie is very professional and courteous! She was very attentive to my needs and made sure that it was done. Please purchase your car from her! very attentive to my needs and made sure that it was done. Please purchase your car from her! More

I am really impressed by the service rendered by Zory Salako. He was really professional and patient. He helped in selecting a perfect vehicle for my family. Salako. He was really professional and patient. He helped in selecting a perfect vehicle for my family. More

Sweet and Knowledgeable When I reached Erika, I was mentally exhausted by the sales consultant. Her sweet demeanor quickly put me at ease. She answered my questions with prec When I reached Erika, I was mentally exhausted by the sales consultant. Her sweet demeanor quickly put me at ease. She answered my questions with precision and further educated me on things I didn’t know pertaining to my purchase. She was knowledgeable on a multitude of things and even indulged in some side conversation which built a level of comfort and trust. I had additional questions a couple days later regarding ToyotaCarePLUS which she answered. The only thing I did not like was that in order for me to purchase the package, I was expected to come back to the dealership for the paperwork. I could not pay over the phone, nor online. She agreed to have the person brining me my purchase, bring the forms but I would have to provide him the check that day too. Well, I don’t write checks and I just spent several thousand a few days prior, so I needed to wait until payday. I called back that same night leaving a message to call me. Next day, nothing. I called back and left another message. Nothing. So, now I’m shopping around at other Toyota dealerships for a CarePLUS package. More

I came over to the dealership with my aunty to look at a highlander and Julia really helped me out. I really appreciate her for being helpful and patient with us. High five Julia highlander and Julia really helped me out. I really appreciate her for being helpful and patient with us. High five Julia More

I called the dealership and Julia was so helpful during the process of purchasing a vehicle. She took her time to explain the car's features and she was pleasant all through. She made my car buying process the process of purchasing a vehicle. She took her time to explain the car's features and she was pleasant all through. She made my car buying process so easy and everyone in the dealership was also helpful. I'll recommend them over and over again More

Rob is a great dealer, and I had wonderful experience at Heritage Toyota. I recommend that you ask for Rob when yo come to Heritage. Heritage Toyota. I recommend that you ask for Rob when yo come to Heritage. More

Julia was excellent in her service to me and my wife. She was diligent and extremely professional and I would highly recommend her to other customers in great expectations of satisfactory service. was diligent and extremely professional and I would highly recommend her to other customers in great expectations of satisfactory service. More

Great experience purchasing a vehicle from R&H Toyota Great experience purchasing a vehicle from R&H Toyota Owings Mills Saleperlady "Dayana Gamez" was very professional & has excellent customer serv Great experience purchasing a vehicle from R&H Toyota Owings Mills Saleperlady "Dayana Gamez" was very professional & has excellent customer service! & shout out to Rob!! More