Heritage Toyota Owings Mills

Brian Park was excellent and very helpful. He readily solved every issue.He was also very professional. He readily solved every issue.He was also very professional. More

Brian and Juan took excellent care of us. I was able to purchase the car I wanted with Brian’s help and Juan walked me through the paperwork so that I knew exactly what my costs would be. I I was able to purchase the car I wanted with Brian’s help and Juan walked me through the paperwork so that I knew exactly what my costs would be. I would highly recommend Brian for Toyota sales. Juan Echeandia is very knowledgeable of all the details involved with financing. More

I had the pleasure of working with Virgil Boston this evening for the purchase of my new 2024 RAV4 Hybrid. He was kind and knowledgable throughout the process. There was a little bit of a wait to get bac evening for the purchase of my new 2024 RAV4 Hybrid. He was kind and knowledgable throughout the process. There was a little bit of a wait to get back to the finance department and Virgil had a nice conversation with us to help entertain us and pass the time. I would highly recommend working with Virgil on your next vehicle purchased. I have purchased a lot of vehicles and he is one of the kindest salespeople that I have worked with. Thank you, Virgil. More

Rob listened to what I wanted and the information I had already obtained about buying a 2024 Camry LE Hybrid. He was able to get the vehicle that I wanted in a reasonably short time, given the situation i already obtained about buying a 2024 Camry LE Hybrid. He was able to get the vehicle that I wanted in a reasonably short time, given the situation in fall, 2024, and at a price that was actually more than what I had expected to pay but was in line with or less than what other dealers, located more distant from my home, were charging at that time. Since I bought the car, he has been especially helpful, for example when I was physically unable to come to the delearship to get my permanent license plates installed. He came to my driveway to install them before the temporary plates expired. He also has patiently answered the many questions I have had since I bought the car, and there are many because of all the amazing but complicated safety and other systems in this car that were absent from my 2028 Camry hybrid but were the only reason that I traded in my older car. It was a good experience to work with Rob Steiner. More

Brian Park is my primary salesperson at here Heritage Toyota Owings Mills. He is such a great salesperson to give me a help to purchase this new 2024 Highland XLE today. Thank you again Brian! Toyota Owings Mills. He is such a great salesperson to give me a help to purchase this new 2024 Highland XLE today. Thank you again Brian! More

Jessica was great to work with—she took what I asked for and had a few options in mind for my visit, resulting in my new lease by day’s end. and had a few options in mind for my visit, resulting in my new lease by day’s end. More

I’m so glad I went to Heritage Toyota of Owings Mills to buy a new car thanks to Katie Harold in sales. She was very knowledgeable about the car and was delighted to show us how to use all the new features. buy a new car thanks to Katie Harold in sales. She was very knowledgeable about the car and was delighted to show us how to use all the new features. She treated us like friends. If her boss reads this review, consider giving her a promotion! Also, when the car we reserved wasn’t available, they gave us an upgraded model without the extra cost! Everything went much smoother than I thought. More

Brian Park is my primary salesperson. He is really wonderful salesperson. I just purchased a vehicle from him with great price and wonderful service. Thank you again! He is really wonderful salesperson. I just purchased a vehicle from him with great price and wonderful service. Thank you again! More

Came to see a Tundra. Excellent vehicle, excellent service by Brian Park. All went very well. Excellent vehicle, excellent service by Brian Park. All went very well. More

Katie was great helping us purchase our “new” used vehicle. We were in a time crunch, so she was expedient but efficient in getting our trade in valued, paperwork done, and out of there fairly quickly vehicle. We were in a time crunch, so she was expedient but efficient in getting our trade in valued, paperwork done, and out of there fairly quickly. She’s also very personable and speaks to you like you’re a person rather than just focusing on the sale. The finance guy, Cedrick, was great, too. There were a few issues afterwards that I discovered in the vehicle that were quickly addressed and taken care of. All in all, I felt very comfortable purchasing this vehicle from the team. Thanks for staying late for us, guys! More