Heritage Toyota Owings Mills

When we arrived, my wife and I thought we were dealing with Miguel who greeted us, (and who was great) who started the interview. But then dealership brought in several others to try and "close the deal," with Miguel who greeted us, (and who was great) who started the interview. But then dealership brought in several others to try and "close the deal," and we never really talked any more to Miguel. Thought this was a mistake. We,went with another car at another place because the salesman there established a relationship with us and we really didn't need a team (several others who's names I can't remember) to win us over. Wish that had happened at Heritage. Also, when asked if I was interested in a hybrid --- I said no, not interested. The conversation didn't need to go any further, don't follow up with "can I ask why not?" And then I was given suggestions as to why I should be interested in a hybrid. Was I supposed to feel stupid for not wanting one? I wasn't really opening it up for debate, I was stating a preference and didn't need to be challenged on it. P.S. We don't know Miguel, and we're not part of his family or friends. :-) More

Nice Brian Park 非常棒销售员👍 He is such a great salesman at Heritage Toyota Owings Mills. I will recommend to all of my friends and family members. Heritage Toyota Owings Mills. I will recommend to all of my friends and family members. More

We traveled 2. 5 hours to buy a Tundra at Heritage Toyota in Owings Mills. From the first call we made to inquire of a Tundra we have been treated with the utmost ca 5 hours to buy a Tundra at Heritage Toyota in Owings Mills. From the first call we made to inquire of a Tundra we have been treated with the utmost care and respect. Our Salesperson, Katie Harold was absolutely outstanding. Her knowledge of the Tundra was extraordinary. While we waited for our truck to arrive, Katie kept in close contact with periodic updates on the delivery. She answered questions quickly and efficiently through emails and texts. She truly made the truck purchase easy. She left nothing to guess; from bumper to bumper she made sure we knew our truck and its capabilities. She is a star at this dealership and they are blessed to have her. Also a shout out to Erica in Finance. She worked for us to ensure we had the best possible deal that met our needs and desires. We will always return to this dealership More

I was thrilled with the service and attention of Brian Park in particular. The service from Joan, the GSM and Evander the finance manager, was also excellent. Park in particular. The service from Joan, the GSM and Evander the finance manager, was also excellent. More

Brian Park is excellent sales man. I am very Happy with his service. I recommend everybody go to him to buy car. He has a lot experience. I am very Happy with his service. I recommend everybody go to him to buy car. He has a lot experience. More

Adel was very professional and helpful in making the purchase of my 2024 Prius XSE prime a success.even when I gave up,he was full of encouragement and helping me all through going over and beyond to ma purchase of my 2024 Prius XSE prime a success.even when I gave up,he was full of encouragement and helping me all through going over and beyond to make sure my purchase was successful.i highly recommend him to everyone interested in buying a car as the best seller agent you can count on . More

I visited Heritage after submitting an online inquiry of a vehicle. Derek, Katie and Andrew were all very helpful as I found and purchased my new car. No pressure…just a great car at a great price 👍🏽😃 a vehicle. Derek, Katie and Andrew were all very helpful as I found and purchased my new car. No pressure…just a great car at a great price 👍🏽😃 More

My sales person Brian Park was patient and knowledgeable in my vehicle purchase I would recommend Heritage Toyota to anyone seeking to buy a vehicle. in my vehicle purchase I would recommend Heritage Toyota to anyone seeking to buy a vehicle. More