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Heritage Toyota Owings Mills

Owings Mills, MD

4.6
1,079 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9801 Reisterstown Rd.

Owings Mills, MD

21117

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Showing 1,079 reviews

January 11, 2025

Aydan was a joy to have as my salesman when buying my new Toyota. He made the experience much easier and worked hard to get me a deal that I was happy with. I was very impressed with him and will ask for him More

by rosssilver02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aydan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 03, 2025

Mr Brian park is good boy and they give me good deals thank you Brian for your help for me More

by SURAJ JUNG RAWAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brison Chu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Heritage Toyota Owings Mills responded

Hi Suraj, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 28, 2024

Brian Park was a great salesman and a wonderful guy to work with. Will however was not. The dealership backed out of the deal and reverted a warranty that they offered. More

by Ravens fan 17
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Brian Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Singley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Heritage Toyota Owings Mills responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to us when you have a chance so we can discuss your concerns, in hopes of resolving this matter to your satisfaction. General Manager, Brison Chu, brison.chu@mileone.com, 410.753.8917

December 21, 2024

Joan worked hard to earn my business. Much better sales associate than most I've met. Worthwhile to at least give him a shot and see if you can come to an agreement. At the very least More

by mrprestonking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Fleytman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Figuereo
Dec 26, 2024 -

Heritage Toyota Owings Mills responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 18, 2024

Brian Park and Dimitri were very helpful. Excellent service was given to us. Thank you! More

by emilyfonkats
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Chekhlatyy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Dec 22, 2024 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 11, 2024

I have been messaging for a full month, trying to see if my car was finally registered, and everyone I have been contacting is completely unresponsive, him included. I will never be doing business with them More

by stacie1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Park
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Chekhlatyy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Heritage Toyota Owings Mills responded

Hi Stacie. Thank you for taking the time to review Heritage Toyota Owings Mills. Our goal is to meet then exceed your expectations and sincerely apologize as it appears this did not occur. Our General Manager, Brison Chu, has attempted to contact you to further discuss your experience and address your concerns. At your earliest convenience, please contact Brison directly at brison.chu@mileone.com or 410.753.8917 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

November 30, 2024

Jessica and the entire team were absolutely amazing! Jessica is very personable, and she took the time to listen to our needs and concerns. Extremely efficient and competent, Jessica made the best use o More

by Ringlancer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 12, 2024

I was in search of a special vehicle-an Acura Spec A MDX. It just so happened, Heritage Toyota had just what I was looking for, a beautiful black 2022. What made my good fortune even better, was the servi More

by tennisbrian57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Chekhlatyy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 26, 2024

Today a was in Heritage Owings Mills to by a new car the sales and leasing consultant Mr Brian Park helped me a lot by providing all kind of information i want and answering to every question i asked him wi More

by henok31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Baptiste
Oct 26, 2024 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

October 24, 2024

When we arrived, my wife and I thought we were dealing with Miguel who greeted us, (and who was great) who started the interview. But then dealership brought in several others to try and "close the deal," More

by don't have a screen name
Recommend Dealer
No
Employees Worked With
Dmitry Chekhlatyy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Wainwright
Oct 26, 2024 -

Heritage Toyota Owings Mills responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact our General Manager, Brison Chu at brison.chu@mileone.com or 410.753.8917 so we can discuss the details of your visit, in hopes of restoring your confidence back in our dealership.

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