Heritage Subaru Owings Mills

I came in looking for an outbook limited, and he found the car I was looking for with all the options I wanted. I purchased a 2011 Outback Limited 3.5R. Love it. Pat was a great sales person and was very the car I was looking for with all the options I wanted. I purchased a 2011 Outback Limited 3.5R. Love it. Pat was a great sales person and was very easy to work with. He also went over the car and set up the satellite radio and bluetooth for me. Would recommend to others. More

I have been to Mile One Hertiage Subaru about 3 or 4 times and each time my experiance with Pat Carney has been exceptional. His customer service has gone above and beyond my expectations of a car deal times and each time my experiance with Pat Carney has been exceptional. His customer service has gone above and beyond my expectations of a car dealership. He was professional, courteous, and friendly. He wasn't pushy like some other salesmen at other dealerships I've dealt with. He really made buying a car a nice experiance and I look forward to using him again in the near future. More

Everyone in the dealership, as a whole, was very accommodating. What I appreciated the most about my salesman is that he made me feel at ease and I didn't feel pressured or rushed to make a decision accommodating. What I appreciated the most about my salesman is that he made me feel at ease and I didn't feel pressured or rushed to make a decision on the cars that were of interest to me. When I’ve visited other dealerships, in the past, it feels like they are holding you hostage. I hate that feeling. Also, Mr. Carney was exceptionally professional and knew his product. He knew the answers to every question and concern I had about the vehicle I purchased. As a result of my experience, I will definitely travel back to Maryland to purchase a car exclusively from this dealership and salesman… More

Pat Carney was fantastic. This is the first time in my life that I actually enjoyed being in a dealership. He knew the product and was very helpful to me in choosing the right car. When the car and I we life that I actually enjoyed being in a dealership. He knew the product and was very helpful to me in choosing the right car. When the car and I were ready to leave Pat came out with me and explained all the features and how to properly use them. This was a great help to me as it all seems so overwhelming at first. Also Pat said I can call him or come by anytime I have a question about my car. More

I had a very positive experience at MileOne Heritage Subaru. I never felt pressured to go in a direction that I did not want to. The sales staff was up front and honest about addressing my needs and w Subaru. I never felt pressured to go in a direction that I did not want to. The sales staff was up front and honest about addressing my needs and wants in a vehicle in the best possible way. The negotiation of price and model was upfront and made me feel very comfortable. More

Pat made the entire process of purchasing a new Subaru Pat made the entire process of purchasing a new Subaru Forester very easy and enjoyable. He took us through the paperwork with ease and confidence a Pat made the entire process of purchasing a new Subaru Forester very easy and enjoyable. He took us through the paperwork with ease and confidence and he answered all of our questions. He has a wealth of knowledge about Subarus! We highly recommend Pat at Heritge Subaru. More

This was one pleasant car buying experience. My only purpose in visiting the dealership was to become more aquainted with the Outback. In fact I was on the verge of buying a different make of vehicle fr purpose in visiting the dealership was to become more aquainted with the Outback. In fact I was on the verge of buying a different make of vehicle from another dealership. The salesman, Patrick who was showing us around and explaining the features and benifits of the Outback, was fantastic, he was not pushy, but very knowledgeable and helpful. I was very comfortable with him and was very taken with the car. When it came down to discussing the purchase price, I saw the value and great deal I was offered, so I could not walk away. we drove away with the car. More

After an unfortunate accident where my car was totaled, I was in the market for a new car. As a result of my injuries, I was in no mood to shop and just wanted to get down to it. I visited a number of deal was in the market for a new car. As a result of my injuries, I was in no mood to shop and just wanted to get down to it. I visited a number of dealers but when I walked into Heritage, everyone was so friendly and I felt at ease. They helped me make a decision without feeling pressured and the deal I got was very fair. I had shopped around for the same car with same equipment and their price was lower right off the bat. I drove off that night with the car and piece of mind that my life was getting back to normal. I would definitely recommend this dealer and Dan Fisher to my family and friends. More

Great all around. We just moved from San Francisco the day before we bought the car. Bob was very easy to work with. I like that he did not pressure us to make a sale that day. We left and ended up coming day before we bought the car. Bob was very easy to work with. I like that he did not pressure us to make a sale that day. We left and ended up coming back a few hours later. I also found that all the other staff members worked as a nice team. More

I was in the market to buy something new but did not know what type of car I wanted. I originally saw the Subaru Legacy at a dealership closer to my home and the salespeople were very pushy and called and l what type of car I wanted. I originally saw the Subaru Legacy at a dealership closer to my home and the salespeople were very pushy and called and left messages non -stop...even though I told them I was looking at a variety of models and that if I did go with Subaru I would contact them. After investigating a discount program my work offers I was put in contact with the Owings Mill dealership. Bob Fisher contacted me and explained how the discount program worked and offered to show me the model and answer questions. For me buying a new vehicle was a long process because I did not really need one...I just wanted something new. I told Bob up front that I did not want to rush into buying something...I like checking out prices and doing my own analysis. Bob was a great person to work with. He was not pushy, always sent me updates on special financing deals going on and made a point to keep me in the loop if a car came into the inventory with the features I was looking for. After a year long process I finally made the decision to buy. This dealership is not close to my house but I liked working with Bob so much that I wanted to give him my sale. He actually wanted me to be comfortable with my purchase and said so on many occasions. I would highly recommend Bob to my friends if they are in the market for a new car. Karen White was also very helpful during the finance process and explained the programs in detail. More