Heritage Subaru Owings Mills

everyone was very friendly and able to answer questions, offer suggestions and provide information on the car. Provided a thorough explanation of all the gadgets, buttons on the car before we drove off the offer suggestions and provide information on the car. Provided a thorough explanation of all the gadgets, buttons on the car before we drove off the parking lot. There was no wasting of time with going back and forth on price or terms. More

Norm my salesmen was great! The test drive with Norm was very informative and Fun. Everyone was very pleasant and helpful. Usually, I distain having to buy a new car but the experience with Norm and the r very informative and Fun. Everyone was very pleasant and helpful. Usually, I distain having to buy a new car but the experience with Norm and the rest of the team at Heritage Subaru was a great! More

The entire sales staff were very friendly and informative. Our salesperson was very helpful and his demonstration of the car was a major factor in our purchase. The manager and financial team w informative. Our salesperson was very helpful and his demonstration of the car was a major factor in our purchase. The manager and financial team were also great to work with. We would definetely go back to Heritage when purchasing another vehicle. More

The staff was very helpful and friendly. Took the time to explain all details about the auto, the financing and their dealership's commitment to service. The salesman, Harvey Pollack) was not overbearing or explain all details about the auto, the financing and their dealership's commitment to service. The salesman, Harvey Pollack) was not overbearing or pressuring. He took the time to answer any and all questions I had. The Manager (Dave Rohlfing was also friendly and made sure the deal we made was satisfactory. He worked with me to set the price via email and even corrected my email when I transposed numbers that would have been in favor of the dealership. The financier (Kim Kane) wrote the paperwork, which was lot, quickly and efficiently. While being as cordial as can be. Truly a pleasurable experience. More

Heritage was great! I found the car I wanted online, called the dealership and met with Doc the next day. No pressure and friendly people made my car purchase a wonderful experience. Doc was very know called the dealership and met with Doc the next day. No pressure and friendly people made my car purchase a wonderful experience. Doc was very knowledgeable about my car and I felt very comfortable with him. I love my car. More

My wife and I visited several other dealerships in the area before going to Heritage. The other dealerships were not helpful, rude and even disrespectful. One even told me I needed to step up and buy thei area before going to Heritage. The other dealerships were not helpful, rude and even disrespectful. One even told me I needed to step up and buy their car. At that point, my wife and I stepped out. We were even thinking that this type of negative attitude was just a Subaru thing. We were even reconsidering buying a Subaru all together because we did want to deal with dealerships that treated their customers that way. We visited Heritage as a last ditch effort and were pleasantly surprise that it was a completely different story at Heritage. The staff was friendly and took the time to explain to us the benefits of owning a Subaru. Our sales representative, Harvey was pleasant, not pushy and extremely knowledgeable. He gave us a great deal and we purchased our Subaru that night. I can say, so far we are very happy with our decision and love our new SUV. I cannot say enough about how friendly and professional everyone is at the dealership. I would highly recommend them and would suggest you skip all of the dealerships and go to Heritage where you will be treated with respect. More

The sales people were excellent to work with. Every question was answered and there was never any sales pressure. I didn't have to beat me head against the wall during a grueling negotiating process as question was answered and there was never any sales pressure. I didn't have to beat me head against the wall during a grueling negotiating process as the price was made known to me before I even arrived at the showroom through the internet.Jay, the sales manager, went out of his way to ensure that I was happy with the final pricing and purchase arrangments. This was likely my smoothest car purchasing experience ever. Experiences with the service department on my previous vehicle have been very efficient and hastle-free. More

I just bought a brand new Subaru Forester. It was a great experience for the whole services. We actually called to negotiate the price through the phone (base on their website's internet price), so everythin experience for the whole services. We actually called to negotiate the price through the phone (base on their website's internet price), so everything went smoothly I recommend If someone want to buy a Subaru visit this place first, you won't need to go to others. More

I recently purchases a 2011 Subaru Legacy Premium from MileOne Heritage Subaru, and it was a fantastic experience. I highly recommend to anyone considering a Subaru in the Maryland area to visit this dea MileOne Heritage Subaru, and it was a fantastic experience. I highly recommend to anyone considering a Subaru in the Maryland area to visit this dealership. Working with Joel and Jay made the whole process positive. Joel made a great first impression, given my wife and I a fantastic test drive that gave us a lot to think about. We went in to see the Legacy, but hadn't been really seriously considering it against the Toyota or the Honda. Joel pointed out so many great benefits of the Legacy, but let me explore a lot too. When I was ready to buy, Joel and Jay worked with me to meet my needs, and I left feeling confident in the vehicle I was getting and the price I was paying. Jay is honest and direct, and I trust him, which is a big deal when you are making a major purchase of a vehicle. Working with their finance department was a snap. The rep was professional, fast and efficient, and made sure it all made sense. From a run down of how to use my new Legacy, to information about the maintenance, the service department, and even taking pictures for me of my new car, Heritage Subaru made me feel like a VIP. I can't encourage you enough to go give them a try. Make sure you ask for Joel. More

It was a pleasure to work with Mr. harris. he was knowledgeable very personable and friendly. What was a tedious experience in the past, went very smoothly. Mr. Harris answered our questions and ass knowledgeable very personable and friendly. What was a tedious experience in the past, went very smoothly. Mr. Harris answered our questions and assured us that if he didn't have exactly what we wanted on the lot, he could find it for us in a timely fashion. Others at the dealership were equally as personable. Although they were very busy on 1/22/11,they checked on us frequently to make sure we were comfortable when we had to wait. I will higly recommend this dealership. They were fantastic! More