Heritage Subaru Owings Mills

Dealer worked with me to get a vehicle that fits my budget. When doing the test drive, the sales consultant drove the car to show me the features of the vehicles and allowed me to test drive myself als budget. When doing the test drive, the sales consultant drove the car to show me the features of the vehicles and allowed me to test drive myself also. Sales consultant was very patient and was not pushy i forcing me to buy a car. Overall great experience. Would shop there again and i am very happy with my 2011 Subaru outback More

This was my first time buying a new car and it could not have gone better! Everyone was very friendly and professional and I didn't get the "high pressure" treatment, which I had been dreading. I got a grea have gone better! Everyone was very friendly and professional and I didn't get the "high pressure" treatment, which I had been dreading. I got a great price and an even better interest rate. The manager also went out of his way to call me on Monday and follow upon some aspects of the sale. And they had the exact vehicle I wanted! Overall a very good experience and I LOVE my new Forester. I will definitely recommend this dealership to my friends and family. More

This is our second new Subaru from Heritage; Bob helped us figure out which model Outback we wanted and allowed us make decisions in our own time. The low pressure nature of the sale was very much appreci us figure out which model Outback we wanted and allowed us make decisions in our own time. The low pressure nature of the sale was very much appreciated. Additionally, the speed and ease of the financing process was unprecedented. The Heritage agent had everything ready to go when we arrived and I think it may have taken 30 minutes at most of complete everything. More

Used Consumer Reports Buying Service for buying a 2011 Subaru Outback. Received bids from 3 different Subaru dealers in the area. However, Greg from Heritage Subaru was the person who responded first el Subaru Outback. Received bids from 3 different Subaru dealers in the area. However, Greg from Heritage Subaru was the person who responded first electronically and was the only one who actually followed up with a telephone call. Neither of his contacts were "pushy," but it did indicate to me that he had a serious interest in trying to work with me. We set up an appointment and I appreciated his non-pushy manner in person. He was thorough in his presentation of the features of the Outback during the test drive and since Heritage didn't have an Outback with the options I wanted in stock, he placed a factory order for me. The final price they offered was actually less than the Consumer Reports price. Three weeks later, the Outback was delivered and ready for me. Greg even went one step further by picking me up and giving me a lift to Heritage (in lieu of my taking a cab since I wasn't going to do a trade-in). After the sale, I also appreciated the fact that Gregg followed up with me to ensure that the Bluetooth connection was working properly as well as the connection for the satellite radio (they were). I also want to express my satisfaction with the "non-pushy" manner and professionalism of Karen in Heritage's finance department. With both Greg and Karen, I felt I was treated with courtesy, respect, and with a professional manner. My experiences with them were totally without the kind of pressure and discomfort that is often associated with a car buying experience. They were a pleasure to do business with. Based on my experience, I would highly recommend Heritage for purchasing a Subaru. More

I shopped several dealers looking for just the car I wanted at a good price. Harvey answered my email questions promptly and when I visited the dealership he worked in a non-pressured way to provide the wanted at a good price. Harvey answered my email questions promptly and when I visited the dealership he worked in a non-pressured way to provide the right car at a good price, even staying after closing to finish up. Kim did the paperwork, also stayed late, and was extremely friendly. More

We knew we wanted a new car, probably a Subaru, Bob Fisher was patient and knowledgeable about the product. He answered my questions, offered critical advice and over-all made the process enjoyable. I Fisher was patient and knowledgeable about the product. He answered my questions, offered critical advice and over-all made the process enjoyable. It should also be noted that several of my friends have all bought here from various salespersons, so the good experience that I had is not limited to one salesperson but many. More

What a wonderful group of people at this dealership. We had such a GREAT experience. Buying a car has been such a stressful time in the past BUT Heritage made it perfect. Anthony was friendly, helpful and had such a GREAT experience. Buying a car has been such a stressful time in the past BUT Heritage made it perfect. Anthony was friendly, helpful and knowledgeable from the first phone call to handing us the keys. No waiting for hours once we made our choice the whole transaction was quite pleasant. More

I had a very positive car buying experience. The salesman was knowledgeable and friendly, and I walked away both happy with the car I bought, and with the deal I got. I owned my last Subaru Foreste salesman was knowledgeable and friendly, and I walked away both happy with the car I bought, and with the deal I got. I owned my last Subaru Forester 9+ years, and I expect to own my new Subaru Forester at least that many years or more. More

After a previous vehicle was a write-off in a collision, we chose to purchase a new car instead of browsing through used car inventories and MileOne Heritage Subaru was one of the dealerships on a route we we chose to purchase a new car instead of browsing through used car inventories and MileOne Heritage Subaru was one of the dealerships on a route we travel often and next to the dealership for our second vehicle so we decided to stop by. The sales staff was very pleasant allowing us to take multiple test drives and take multiple look at the Outback. The purchasing experience was pleasant and I did notice a complete lack of pressure which is something I didn't expect from a car dealership. The sales staff were helpful at every step of the purchasing process and even introduced new viewpoints of vehicle selection, as in matter of fact, thanks to recommendations, we bought a car we are extremely happy with. I would definitely recommend them to anyone looking for a new car, extremely friendly staff and pleasant atmosphere. More

I have been buying cars for my personal use for 40 years and I have never had what I would call a truly positive experience until now. The salesman, Dan Fisher was congenial and quite helpful. He helped m and I have never had what I would call a truly positive experience until now. The salesman, Dan Fisher was congenial and quite helpful. He helped me find what I wanted, not just what he had available to sell me. He did not have what I wanted in stock so he called around and found the car I wanted in VA. and had it brought to his dealership. No other dealer I visited offered this option. At the other dealers I was limited to what they had in stock. Heritage Owings Mills Subaru also had the best price of any listed on line and I was satisfied with the final price and the value given for my trade in. More