Heritage Subaru Owings Mills

New car Purchase I felt no pressure at the dealership during the time spent in discussing the purchase of my new car. The salesman Bill Lemen was extremely knowledgea I felt no pressure at the dealership during the time spent in discussing the purchase of my new car. The salesman Bill Lemen was extremely knowledgeable and helpful when answering any questions I had. There was no hard sell, the atmosphere was very comfortable and I am extremely happy with the Legacy. More

Great and easy to work with! Excellent time buying my first car. Simple and well organized, all options clearly presented for cars and financing. Professional sales and business o Excellent time buying my first car. Simple and well organized, all options clearly presented for cars and financing. Professional sales and business office. Highly recommend for first time buyers. More

Santos is awesome Pleasant first time experience. Came in with a specific budget and the dealer showed exactly the car I was looking for. Would refer this dealership to Pleasant first time experience. Came in with a specific budget and the dealer showed exactly the car I was looking for. Would refer this dealership to anyone looking for subarus. More

Easy relaxed and wonderful. Tim Williams was our salesperson and made what I thought to possibly be a tense situation very easy and enjoyable. I would not hesitate to recommend t Tim Williams was our salesperson and made what I thought to possibly be a tense situation very easy and enjoyable. I would not hesitate to recommend this dealership and Tim to any of my friends or family. More

My experience with Jon Waugh I had an awesome experience at owings mills Subaru. Jon Waugh really helped me with picking out my new wrx. He was very professional and worked hard t I had an awesome experience at owings mills Subaru. Jon Waugh really helped me with picking out my new wrx. He was very professional and worked hard to get my payments where they needed be. I 100% recommend you stop in and pay Mr. Jon Waugh a visit for awesome costumer service and great savings. More

Heritage Subaru Owings Mills The service at this location ROCKS! I purchase a 2016 Outback Subaru and they included a complementary oil change. Once again thank you for your p The service at this location ROCKS! I purchase a 2016 Outback Subaru and they included a complementary oil change. Once again thank you for your promptness. More

Great experience working Tim Williams Bought a Forester at Heritage through Tim Williams. I had called ahead asking for their best deal, and when I arrived it was actually a little cheaper Bought a Forester at Heritage through Tim Williams. I had called ahead asking for their best deal, and when I arrived it was actually a little cheaper than they had originally quoted. Tim was really knowledgeable and easy going. We did not find him to be pushy at all. We would definitely work with Heritage Subaru, and specifically Tim again. More

Great experience but a little disappointed I just bought the car that I have wanted since I was young. I was so happy to be able to finally have the means of getting it. The car is great and it I just bought the car that I have wanted since I was young. I was so happy to be able to finally have the means of getting it. The car is great and it's exactly what I was expecting performance wise! The sales man was great but what dissappointed me was two things. Under each front fenders there are two decent size paint chips and the metal is showing and looks like it started to rust. Once I told Santos about this he supplied me with some touch up paint for the fenders. But the big thing was the front bumper had a decent size crack on the bottom left. This was not disclosed to me before I bought the vehicle. Now when I showed this to Santos (sales guy) he looked shocked so I'm guessing that he did not know either and was not told by who ever looked over it before it was put on the lot. I just figured that a certified pre owned vehicle, this should have been disclosed before the big purchase. Beside the cracked bumper everything else was ok. More

Thanks for going above and beyond to get me my test drive! Out of all the dealerships I dealt with in a 50 mile radius, this was by far the best. I visited and called numerous dealerships in central MD, and mo Out of all the dealerships I dealt with in a 50 mile radius, this was by far the best. I visited and called numerous dealerships in central MD, and most were dismissive - perhaps due to the snow that was falling. Owings MIlls took me right in and let me test drive their cars. Initially I test drove the Subaru WRX Limited model, which was very nice, but not quite what I was looking for. Santos was able to "read" my mind, as it were - he inferred and discerned from our conversation that I would be a better fit for the WRX STi and went above and beyond to get this manager to approve a test drive. This sports vehicle had summer tires, so I don't know what he did to get me this test drive, but THANK YOU! I don't think I would have had any regrets if I had purchased the WRX Limited, but Santos' ability to understand what someone wants and is best suited for, and his motivation to pressure his boss into allowing a test drive and accept that responsibility - this made the difference between me owning a car I really liked, and a car I loved! Thank you, I would very much recommend this dealer to other patrons! His follow up is also A+. More

Exceeded my expectations I visited Heritage Subaru in Owings Mills about 2 weeks ago because I heard I could get a great deal here and good service. I was greeted by Timothy, I visited Heritage Subaru in Owings Mills about 2 weeks ago because I heard I could get a great deal here and good service. I was greeted by Timothy, and he did not disappoint. He was very helpful and worked with me to get a great deal on my trade-in and an even better deal on an Outback, the only problem was that I had to wait 8-12 weeks for the new car. Surprise, surprise...the car came in 2 weeks!! I am so happy and would recommend this place to all my friends and family. Ask for Timothy! More