Heritage Subaru Owings Mills

Wonderful experience Best car buying experience anyon could ask for starting with the sales team (Santos Mendez) worked hard from the moment I talked to him on the phone u Best car buying experience anyon could ask for starting with the sales team (Santos Mendez) worked hard from the moment I talked to him on the phone until I pulled off the lot in my new car. This work ethic was shown by everyone in my process while there. Everyone was delightful to speak with to include others not even working on my deal. Santos himself was awesome and prompt took care of everything and made this not only the best car buying experience I have done but also ever seen done. I would recommend this dealership to anyone in the market for a new car. More

Great Service Department Well I screwed up and made a service appointment at the wrong dealership, but when I called Heritage they were glad to work me into their schedule the Well I screwed up and made a service appointment at the wrong dealership, but when I called Heritage they were glad to work me into their schedule the same day, same time, same service. Now that is what I call SERVICE. I will continue to use Heritage and recommend them all my friends. Kudos to Frank Higgs for all his help and understanding. More

Excellent Experience at Heritage Subaru I had an excellent sales experience at Heritage Subaru. Santos Mendez worked tirelessly to find exactly what I wanted with the budget I came in with. I had an excellent sales experience at Heritage Subaru. Santos Mendez worked tirelessly to find exactly what I wanted with the budget I came in with. Although Heritage did not have the car I wanted on their lot, Santos worked very hard to secure the model and bring it to their lot. The process went very quickly and I was in an out within a few hours. I would highly recommend this dealership to anyone in the market for a new (or used) car. These guys work very hard to EARN your business. More

New car Purchase I felt no pressure at the dealership during the time spent in discussing the purchase of my new car. The salesman Bill Lemen was extremely knowledgea I felt no pressure at the dealership during the time spent in discussing the purchase of my new car. The salesman Bill Lemen was extremely knowledgeable and helpful when answering any questions I had. There was no hard sell, the atmosphere was very comfortable and I am extremely happy with the Legacy. More

Great and easy to work with! Excellent time buying my first car. Simple and well organized, all options clearly presented for cars and financing. Professional sales and business o Excellent time buying my first car. Simple and well organized, all options clearly presented for cars and financing. Professional sales and business office. Highly recommend for first time buyers. More

Santos is awesome Pleasant first time experience. Came in with a specific budget and the dealer showed exactly the car I was looking for. Would refer this dealership to Pleasant first time experience. Came in with a specific budget and the dealer showed exactly the car I was looking for. Would refer this dealership to anyone looking for subarus. More

Easy relaxed and wonderful. Tim Williams was our salesperson and made what I thought to possibly be a tense situation very easy and enjoyable. I would not hesitate to recommend t Tim Williams was our salesperson and made what I thought to possibly be a tense situation very easy and enjoyable. I would not hesitate to recommend this dealership and Tim to any of my friends or family. More

My experience with Jon Waugh I had an awesome experience at owings mills Subaru. Jon Waugh really helped me with picking out my new wrx. He was very professional and worked hard t I had an awesome experience at owings mills Subaru. Jon Waugh really helped me with picking out my new wrx. He was very professional and worked hard to get my payments where they needed be. I 100% recommend you stop in and pay Mr. Jon Waugh a visit for awesome costumer service and great savings. More

Heritage Subaru Owings Mills The service at this location ROCKS! I purchase a 2016 Outback Subaru and they included a complementary oil change. Once again thank you for your p The service at this location ROCKS! I purchase a 2016 Outback Subaru and they included a complementary oil change. Once again thank you for your promptness. More

Great experience working Tim Williams Bought a Forester at Heritage through Tim Williams. I had called ahead asking for their best deal, and when I arrived it was actually a little cheaper Bought a Forester at Heritage through Tim Williams. I had called ahead asking for their best deal, and when I arrived it was actually a little cheaper than they had originally quoted. Tim was really knowledgeable and easy going. We did not find him to be pushy at all. We would definitely work with Heritage Subaru, and specifically Tim again. More