Heritage Subaru Owings Mills

Great car service and supportive mechanics I like coming to owing mills Subaru for my car services because the mechanics here are really on your side, trying to help you in any way possible, as I like coming to owing mills Subaru for my car services because the mechanics here are really on your side, trying to help you in any way possible, as well as help resolve your issues quickly. Mechanic Frank Higgs was very helpful when I brought my car. I really appreciate his friendliness and support. I would highly recommend this place. More

Great Car Shopping Experience I needed to purchase a new car because I was in an auto accident and my car was a total loss. I had a list of places to go to look at what was out th I needed to purchase a new car because I was in an auto accident and my car was a total loss. I had a list of places to go to look at what was out there. I made one stop that day. I was greeted by Santos Mendez and it was the most pleasurable experience I have ever had purchasing a car. He knew what he was talking about. There was no pressure. I came in with a payment in mind and he worked to get me what I needed. Milton in finance was wonderful to deal with as well. He took care of getting me hooked up with the extended warranty. Also dealt with Oliver after the purchase to run through all the technical features of the car. He also was on top of his game. Let's not forget a big shout out to Norm for just being there and "working" the room so you were not left there just waiting around. Everyone was fantastic and I would recommend anyone I know to go there. More

Easy and awesome experience! I'm normally not a fan of the hassle of purchasing a new car but Santos made it fun and easy. He's real, down to earth, and just there to help while a I'm normally not a fan of the hassle of purchasing a new car but Santos made it fun and easy. He's real, down to earth, and just there to help while at the same time completely knowledgable. (And my kids had fun playing with him too!) We will definitely be going back to Santos in the future. More

Didn't want to buy a New car I had finally come to the realization that I was going to have to purchase a new vehicle, I arrived at Heritage Subaru in Owings Mills and was greeted I had finally come to the realization that I was going to have to purchase a new vehicle, I arrived at Heritage Subaru in Owings Mills and was greeted right a way by Mr. Santos Mendez, I was very pleased with his personality, his up beat personality (not to strong), he was very knowledgeable, about the vehicle I was interested in, when meeting with Santos I was not feel very good about what I had to do, but this young man, answered all the questions that my brother and I shot at him, not once did his facial expressions change, so I allowed Santos do his job because I could tell that he really enjoyed what he was doing. still not excited but feeling better, I Santos made my car buying process so smooth and effortless that when I went to pick up the car I realized that I was really excited THANK YOU SANTOS MENDEZ !!!! KEEP DOING WHAT YOU DO !!! More

2016 brz When I came to heritage Subaru, I already knew which car I wanted. All I needed was salesman to make the deal. Santos went out of his way to make this When I came to heritage Subaru, I already knew which car I wanted. All I needed was salesman to make the deal. Santos went out of his way to make this experience easy and stress free. He's knowledgable and I now know who I can call when I get my next Subaru. More

Great used car buying experience Santos was knowledgeable and professional. He went above and beyond to earn our business. He addressed our concerns and took the time to explain eve Santos was knowledgeable and professional. He went above and beyond to earn our business. He addressed our concerns and took the time to explain everything to us. We highly recommend him. More

New Car purchase Catherine is a great asset, she went above and beyond with customer service and very knowledgeable of the vehicle I purchased. I will definitely rec Catherine is a great asset, she went above and beyond with customer service and very knowledgeable of the vehicle I purchased. I will definitely recommend Heritage. More

Hassle Free Car Buying Emily at Heritage Subaru is fantastic. Listened to what I wanted. Pulled the cars that met my criteria. No pressure. The car she showed me was exactl Emily at Heritage Subaru is fantastic. Listened to what I wanted. Pulled the cars that met my criteria. No pressure. The car she showed me was exactly what I wanted and I bought it that day! My 3rd Subaru from Heritage. More

Great and meaningful Short process with such great customer service, the car has all the up to date features and I learned how to operate the whole car in the same day Short process with such great customer service, the car has all the up to date features and I learned how to operate the whole car in the same day More

So pleasant !!! The best place to buy vehicle . Hey look, I'm more than happy to say this, Heritage Subaru / Volkswagen are perfect dealers good in understanding, customer care, detailed transac Hey look, I'm more than happy to say this, Heritage Subaru / Volkswagen are perfect dealers good in understanding, customer care, detailed transactions oh what else to say, their perfect. Santos M. Kevin C. Len. I truly appreciate your loyalty. More