Heritage Subaru Owings Mills

Very patient and knowledgeable I want to think Santos Mendez for taking such good care of us. I had so many questions and took up so much of his time. He was patient, knowledgeable I want to think Santos Mendez for taking such good care of us. I had so many questions and took up so much of his time. He was patient, knowledgeable and there was no pressure. This will be the second car I would buy from this dealership More

Excellent service Extremely friendly and helpful staff....Santos was awesome, really worked to get me the best deal. Milton was great as well. Last but not least, Olive Extremely friendly and helpful staff....Santos was awesome, really worked to get me the best deal. Milton was great as well. Last but not least, Oliver went over everything about my new car and helped me set things up. I highly recommend this dealership to others in search of a new car. More

Awesome My experience was absolutely amazing the salesperson was extremely friendly and knowledgeable. The entire process was quick nd easy. I would buy here My experience was absolutely amazing the salesperson was extremely friendly and knowledgeable. The entire process was quick nd easy. I would buy here continuously nd recommend to anyone who asked. More

Outstanding The best place to buy your car. Friendly sales staff. I mean they even offered me cake. Best car buying experience I have ever had. Santos Mendez is t The best place to buy your car. Friendly sales staff. I mean they even offered me cake. Best car buying experience I have ever had. Santos Mendez is the best in the business! More

My new Rex! Tim Williams help me get into my new WRX, love this car. Can't wait to modify it and put it on the track! Thanks to all the guys there at Heritage Tim Williams help me get into my new WRX, love this car. Can't wait to modify it and put it on the track! Thanks to all the guys there at Heritage Great place to buy a car More

Very Helpful First Car Experience A few weeks ago I was at this dealership with my parents to buy my first car. Everyone who we interacted with was extremely helpful and accommodating A few weeks ago I was at this dealership with my parents to buy my first car. Everyone who we interacted with was extremely helpful and accommodating. I had been sick recently and was still not feeling well, so they were kind enough to do their best to shorten the car-buying process as much as possible. Moreover, I purchased a car with Eyesight, and one employee spent multiple occasions explaining everything about the program to me and answering all questions I had. Overall, I couldn't have imagined a better experience with buying my first car. More

Awesome car buying experience Among the new car purchases we made so far, the experience we had purchasing from Heritage Subaru Owings Mills was by far the best. The entire staff w Among the new car purchases we made so far, the experience we had purchasing from Heritage Subaru Owings Mills was by far the best. The entire staff were very professional, customer oriented and Made us feel very welcome. Mr. Stephen Brown was very responsive and provided us with the best offer compared to other dealers in Maryland. Mr. Santos Mendez was truly exceptional. He made us feel like VIPs. From directing us to a parking space, to taking us on test drives, to explaining us the various features of the car, to filling up the necessary paper work, to providing us with chilled bottle water and periodically asking us if we needed anything else he treated us like Royalty. Mr. Milton Taylor, the business manager explained to us the financing options available and gave us gave us a better rate than what our credit union offered. They explained other services offered but there was neither overt sales pitch or even gentle/subtle pressure to go with any. I highly recommend this dealership. More

Wonderful I recently came into the dealership not really sure what vehicle I wanted to purchase. That night Greg Jacobson was working and he was very helpful i I recently came into the dealership not really sure what vehicle I wanted to purchase. That night Greg Jacobson was working and he was very helpful in helping me choose the right one for me. He wanted to know what I was looking for in a vehicle and then helped me. My next vehicle will be from Heritage Subaru and I will request Greg Jacobson to work with. More

Top quality customer service. Rick Adams put me at ease from the moment he made contact with me and fulfilled the commitment he made to me to have my vehicle finished within an hou Rick Adams put me at ease from the moment he made contact with me and fulfilled the commitment he made to me to have my vehicle finished within an hour. More

Another great experience! We are repeat customers. We drove an hour from home to pay what we were quoted both times. No gimmicks. Everyone was courteous and friendly. Our sa We are repeat customers. We drove an hour from home to pay what we were quoted both times. No gimmicks. Everyone was courteous and friendly. Our salesman for this most recent trip was personable, extremely knowledgeable and respectful of our time. More