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Heritage Subaru Owings Mills

Owings Mills, MD

5.0
1,627 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9808 Reisterstown Road, Suite 1

Owings Mills, MD

21117

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Showing 1,627 reviews

September 26, 2016

Easy Buying Service I came into Heritage to check out my third car choice. I was introduced to Santos Mendez and told him what car I was looking for and that I had my ow More

by Nancy Marsiglia
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
Sep 26, 2016 -

Heritage Subaru Owings Mills responded

Good afternoon, Nancy Marsiglia! Thank you so much for your kind comments. Heritage Subaru Owings Mills is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Nancy for the highly praised review.

September 25, 2016

Completely satisfied! My experience could not have been better ! From my check in till the work was completed Bill Midddlton kept me lnformed and I was 100 per cent satisfi More

by Boucher 1952
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2016 -

Heritage Subaru Owings Mills responded

Thanks for the positive feedback! It was our pleasure servicing your vehicle and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage Subaru Owings Mills would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

September 20, 2016

New Subaru Forrester Never bought a Subaru before and was pleasantly surprised with the quality of the care and the purchase experience. Jim Heiman did a great job in find More

by Paul Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Heiman
Sep 23, 2016 -

Heritage Subaru Owings Mills responded

Thank you Paul Price for taking the time to review us! Heritage Subaru Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Paul.

September 19, 2016

Heritage Suburu Great dealership.Honest and friendly .I referred a friend and they bought a Crosstek and is very satisfied with everyone there.I highly recommend this More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 23, 2016 -

Heritage Subaru Owings Mills responded

Thank you for your complimentary feedback of Heritage Subaru Owings Mills. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 08, 2016

Purchasing my Forester with outside financing. From the first contact with the dealership , they understood my need to go through my credit union and made the process smooth.Other dealers didn't do More

by scooter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
Sep 23, 2016 -

Heritage Subaru Owings Mills responded

Good afternoon! Heritage Subaru Owings Mills would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

September 03, 2016

Internet parts purchase Sent the wrong part even with proper VIN number. No answer at phone and no reply to recommended email contact. Shipping cost as much as the part. N More

by J.Loderstedt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not contacted by any employees
August 31, 2016

Santos is the best! I had a really positive experience buying a car from this dealership, and in particular working with Santos. I was in a bit of a complicated situatio More

by Rachel1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton, Santos Mendez
Sep 23, 2016 -

Heritage Subaru Owings Mills responded

Rachel - Thank you for your encouraging review of Heritage Subaru Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Subaru Owings Mills.

August 28, 2016

Awesome Place to purchase a vehicle I was truly satisfied and amazed at how well is handled at the dealership by Santos Mendez and Milton Taylor! They truly helped me to understand my op More

by Blessed WOG CRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Taylor, Santos Mendez
Sep 23, 2016 -

Heritage Subaru Owings Mills responded

Good afternoon! In response to your review, I want to take the time to thank you for praising our dealership. Heritage Subaru Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

August 22, 2016

I was sold an UNSAFE vehicle DON'T BUY FROM HERITAGE SUBARU!! Horrible experience with this dealership. Took over 7 hours to purchase the vehicle. Drove the vehicle home and too More

by cheese1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon, James, Len, Jon Waugh
August 01, 2016

Great experience Santos made my experience at Heritage helpful and easy. He was knowlegable without any pressure. I would highly recommend him and Heritage Subaru an More

by Aligator
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
Aug 02, 2016 -

Heritage Subaru Owings Mills responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Santos and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

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