
Heritage Subaru Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Easy Buying Service I came into Heritage to check out my third car choice. I was introduced to Santos Mendez and told him what car I was looking for and that I had my ow I came into Heritage to check out my third car choice. I was introduced to Santos Mendez and told him what car I was looking for and that I had my own financing. We took a test drive in the Crosstek and he showed me the car from top to bottom. I explained that I was "just looking" and he worked out the price and I left, not once pushing their financing on me. There was no pressure calls, just checked in once to see if I had any more questions. When I finally decided what I wanted and the color on a Saturday afternoon he found me the car I wanted and stayed late to settle everything. He was a wonderful salesman and made my buying experience great....especially for someone that had not bought a new car in 36 years!! I would definitely recommend him to others!! More
Completely satisfied! My experience could not have been better ! From my check in till the work was completed Bill Midddlton kept me lnformed and I was 100 per cent satisfi My experience could not have been better ! From my check in till the work was completed Bill Midddlton kept me lnformed and I was 100 per cent satisfied! More
New Subaru Forrester Never bought a Subaru before and was pleasantly surprised with the quality of the care and the purchase experience. Jim Heiman did a great job in find Never bought a Subaru before and was pleasantly surprised with the quality of the care and the purchase experience. Jim Heiman did a great job in finding the car we wanted and following up with us after the sale (which I think is very important). Thanks Jim!!! More
Heritage Suburu Great dealership.Honest and friendly .I referred a friend and they bought a Crosstek and is very satisfied with everyone there.I highly recommend this Great dealership.Honest and friendly .I referred a friend and they bought a Crosstek and is very satisfied with everyone there.I highly recommend this dealership and buying a Suburu More
Purchasing my Forester with outside financing. From the first contact with the dealership , they understood my need to go through my credit union and made the process smooth.Other dealers didn't do From the first contact with the dealership , they understood my need to go through my credit union and made the process smooth.Other dealers didn't do the same.Thanks Santos Mendez your a great salesman and host.. More
Internet parts purchase Sent the wrong part even with proper VIN number. No answer at phone and no reply to recommended email contact. Shipping cost as much as the part. N Sent the wrong part even with proper VIN number. No answer at phone and no reply to recommended email contact. Shipping cost as much as the part. No resolution of problem. More
Santos is the best! I had a really positive experience buying a car from this dealership, and in particular working with Santos. I was in a bit of a complicated situatio I had a really positive experience buying a car from this dealership, and in particular working with Santos. I was in a bit of a complicated situation after an accident which was not at all my fault totaled my car, a subaru forester manual transmission-not very common! But due to dealing w insurance issues, I wasnt able to purchase the car right away, and wasnt even sure what I could afford until the insuranse money for the value of my lost vehicle was determined. Herritage had the only manual forester in the area and I wanted it! Im glad I ended up working with Santos because he was so patient with me, and followed up regularly but not the point of being a pest. He also followed through on every promise he gave along the way, and I feel confident I couldn't have gotten a better deal anywherr else. Highly recommend this dealership, and ask for Santos! More
Awesome Place to purchase a vehicle I was truly satisfied and amazed at how well is handled at the dealership by Santos Mendez and Milton Taylor! They truly helped me to understand my op I was truly satisfied and amazed at how well is handled at the dealership by Santos Mendez and Milton Taylor! They truly helped me to understand my options with buying Vs leasing and helped me to get the lowest price on the vehicle I qualified for! They were patient and friendly and made sure that they could offer me everything that would be valuable to the life of my car and the payments! I highly recommend Heritage Subaru Owing Mills and for Santos and Milton to help you, awesome duo! I love my car and can't wait to do more business in the future!💜🚘 More
I was sold an UNSAFE vehicle DON'T BUY FROM HERITAGE SUBARU!! Horrible experience with this dealership. Took over 7 hours to purchase the vehicle. Drove the vehicle home and too DON'T BUY FROM HERITAGE SUBARU!! Horrible experience with this dealership. Took over 7 hours to purchase the vehicle. Drove the vehicle home and took it in to my mechanic only to find out this dealership passed an UNSAFE vehicle!!! It cost me over $1500 to fix the issues with the car that they passed as safe. The main issues were the front brakes (which were metal on metal) the front rotors, and the back brakes (self adjusters were stuck and not functioning). I have emailed and called the dealership MULTIPLE times in an attempt to discuss these issues and they refuse to contact me in return. Unacceptable! More
Great experience Santos made my experience at Heritage helpful and easy. He was knowlegable without any pressure. I would highly recommend him and Heritage Subaru an Santos made my experience at Heritage helpful and easy. He was knowlegable without any pressure. I would highly recommend him and Heritage Subaru and will return when i need another Subaru More