Heritage Subaru Owings Mills

Best salesperson ever Pam Steinmetz is an incredible sales person. Went out of her way to find me the perfect new Subaru. Mason - finance - was an awful experience Pam Steinmetz is an incredible sales person. Went out of her way to find me the perfect new Subaru. Mason - finance - was an awful experience More

Easy to deal with internet sales, no fuss vehicle pick up I prefer to not waste my time in a dealership and setup deal ahead of time via email. Heritage worked smoothly this way and negotiated a good price q I prefer to not waste my time in a dealership and setup deal ahead of time via email. Heritage worked smoothly this way and negotiated a good price quickly. They went out of their way to get the vehicle configuration I was looking for promptly. We had a miscommunication on the color of the vehicle (mostly my fault, I didn't read the email carefully and note two similarly named colors) and Heritage worked promptly to resolve the issue. Everyone was very professional and did not waste our time. Was very happy with the transaction. We don't purchase vehicles very often but when the time comes next Heritage will be the first place we check with! More

2015 Subaru Outback Buying Experience I went online and found Heritage Subaru and I called and talked with Santos he helped me get a great deal on the car I wanted and he went above and be I went online and found Heritage Subaru and I called and talked with Santos he helped me get a great deal on the car I wanted and he went above and beyond to make the process as easy and quick as possible. I purchased one Subaru went home and returned the next day to get a Subaru with more upgrades and newer. There was no issue at all with my change of mind and car. Josh in Finance was also awesome getting me better finance than my own bank that had me pre approved. “I will recommend Heritage Subaru to all my friends, family and coworkers.” More

Great Service Even after I purchased my used vehicle, my car salesman, John, continued to reach out to and ensure that I was enjoying my experience as an owner. Even after I purchased my used vehicle, my car salesman, John, continued to reach out to and ensure that I was enjoying my experience as an owner. More

2017 Subaru Legacy Purchase Jon was a great salesman and had a lot of knowledge on the specs of all the different vehicles. He took the time to help me find the right vehicle wit Jon was a great salesman and had a lot of knowledge on the specs of all the different vehicles. He took the time to help me find the right vehicle with all the accessories I was looking for. He provided excellent customer service and has been very easy to contact and communicate with following the purchase. We were able to work out a great deal, since I was a returning customer he made sure I got taken care of. The dealership is very nice and has a very large selection of vehicles. I will definitely return to the dealership for purchasing future vehicles. More

Excellent Service Jon provided excellent customer service and was very personable. He made the experience very easy and enjoyable. I would buy another car from him agai Jon provided excellent customer service and was very personable. He made the experience very easy and enjoyable. I would buy another car from him again. More

2017 Impreza Purchase Jon listened to what our needs were and we walked out with a vehicle in our price range without trying to push us to more expensive options. He was ve Jon listened to what our needs were and we walked out with a vehicle in our price range without trying to push us to more expensive options. He was very knowledgeable of the cars and was able to competently answer all of our questions. More

2 great experiences with Jon Waugh Jon Waugh has helped us purchase 2 cars. Each time he spent a lot of time with us to make sure we bought the right the car for us and not just the bes Jon Waugh has helped us purchase 2 cars. Each time he spent a lot of time with us to make sure we bought the right the car for us and not just the best car for him to sell. He's always been there for us with any follow up questions. Subaru's are great cars and you should ask for Jon when you go there. Gregg N. Baltimore, MD More

Great experience! John was extremely helpful and made the experience very pleasant! He was very knowledgeable about the car and had a lot of good information to share a John was extremely helpful and made the experience very pleasant! He was very knowledgeable about the car and had a lot of good information to share about the features and performance. More

Easy to work with Had a great experience with Jon and this Subaru dealership. He made navigating my first car purchase an enjoyable experience! Highly recommend to any Had a great experience with Jon and this Subaru dealership. He made navigating my first car purchase an enjoyable experience! Highly recommend to any new buyer looking for a hassle free experience. More