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Heritage Subaru Owings Mills

Owings Mills, MD

5.0
1,567 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9808 Reisterstown Road, Suite 1

Owings Mills, MD

21117

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Showing 1,567 reviews

August 01, 2016

Great experience Santos made my experience at Heritage helpful and easy. He was knowlegable without any pressure. I would highly recommend him and Heritage Subaru an More

by Aligator
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
Aug 02, 2016 -

Heritage Subaru Owings Mills responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Santos and the team! If you should have any further questions or want a little more insight on your vehicle, please don’t hesitate to contact us! We would love to work with you again soon.

July 31, 2016

Great car service and supportive mechanics I like coming to owing mills Subaru for my car services because the mechanics here are really on your side, trying to help you in any way possible, as More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Higgs
Aug 02, 2016 -

Heritage Subaru Owings Mills responded

Hi Harry. We are glad to hear that you were happy with Frank's service - that kind of feedback can go a long way. Heritage Subaru Owings Mills appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much.

July 27, 2016

Easy and awesome experience! I'm normally not a fan of the hassle of purchasing a new car but Santos made it fun and easy. He's real, down to earth, and just there to help while a More

by ESM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
Aug 02, 2016 -

Heritage Subaru Owings Mills responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

July 25, 2016

Didn't want to buy a New car I had finally come to the realization that I was going to have to purchase a new vehicle, I arrived at Heritage Subaru in Owings Mills and was greeted More

by Alegra53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I wish I could remember the young man that completed the Financial part of my process Thank you too., Santos Mendez
Jul 25, 2016 -

Heritage Subaru Owings Mills responded

Heritage Subaru Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Santos and the team! Thank you again for your review.

July 24, 2016

2016 brz When I came to heritage Subaru, I already knew which car I wanted. All I needed was salesman to make the deal. Santos went out of his way to make this More

by kyle0113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
Jul 25, 2016 -

Heritage Subaru Owings Mills responded

Thank you for taking the time to review us! Heritage Subaru Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

July 20, 2016

Great used car buying experience Santos was knowledgeable and professional. He went above and beyond to earn our business. He addressed our concerns and took the time to explain eve More

by TM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
Jul 21, 2016 -

Heritage Subaru Owings Mills responded

Good morning. Heritage Subaru Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Santos was able to assist you with your new Subaru purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

July 14, 2016

New Car purchase Catherine is a great asset, she went above and beyond with customer service and very knowledgeable of the vehicle I purchased. I will definitely rec More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver, Catherine Sparling
Jul 14, 2016 -

Heritage Subaru Owings Mills responded

Heritage Subaru Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Catherine and the team! Thank you again for your review.

July 08, 2016

Hassle Free Car Buying Emily at Heritage Subaru is fantastic. Listened to what I wanted. Pulled the cars that met my criteria. No pressure. The car she showed me was exactl More

by Rita Gaudiello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Bintz
Jul 11, 2016 -

Heritage Subaru Owings Mills responded

Thank you Rita for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Emily led you to your new Subaru, and we will certainly share your feedback with her. Please do not hesitate to call or pop back in to see us at Heritage Subaru Owings Mills. Thank you again and have a great day!

July 06, 2016

Great and meaningful Short process with such great customer service, the car has all the up to date features and I learned how to operate the whole car in the same day More

by Markiece202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Mendez
Jul 07, 2016 -

Heritage Subaru Owings Mills responded

Thank you for taking the time to review us! Heritage Subaru Owings Mills strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

July 02, 2016

So pleasant !!! The best place to buy vehicle . Hey look, I'm more than happy to say this, Heritage Subaru / Volkswagen are perfect dealers good in understanding, customer care, detailed transac More

by Albert Ntsiful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin M. James F. Len S , Santos Mendez
Jul 05, 2016 -

Heritage Subaru Owings Mills responded

Good afternoon! Heritage Subaru Owings Mills would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

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