Heritage Subaru Owings Mills

Very good experience Everyone was very personable and friendly. They made my car buying experience very pleasant--especially Santos. Santos kept in contact with me and kep Everyone was very personable and friendly. They made my car buying experience very pleasant--especially Santos. Santos kept in contact with me and kept me up to date with any specials that we're going on as I spent over a couple of month debating about what kind of car to purchase. More

bought a wrx recently i bought a 2012 subaru wrx from heritage subaru. Jon Waugh was my sales rep that took care of me from the second i walked in to the time i dr recently i bought a 2012 subaru wrx from heritage subaru. Jon Waugh was my sales rep that took care of me from the second i walked in to the time i drove away in my new car. i can't thank Jon enough for the professionalism he gave me. he was very polite with a positive attitude and answered every question i had prior to buying my car. if you are looking to buy a new car, go see Jon Waugh at heritage subaru in owings mills More

Excellent We went in looking for a specific car and came out with a way better car. Dealer gave us options and good deals. We enjoyed the customer service and t We went in looking for a specific car and came out with a way better car. Dealer gave us options and good deals. We enjoyed the customer service and the friendly people that attended us. More

Super happy with Heritage We've never owned a Subaru but after researching online, knew we wanted one. We initially went to a dealership on York Road and were completely ignore We've never owned a Subaru but after researching online, knew we wanted one. We initially went to a dealership on York Road and were completely ignored. We were shocked when we saw some of the reps sitting at desks, without customers and not one person looked up or asked if they could help us. We walked around the showroom for a few minutes and left. And went to Heritage the next day. A completely different experience from the moment we walked in. Everyone who walked by both said hello and asked what they could do for us. We'd gotten the name of a sales rep from a neighbor and although she had a customer, she quickly set us up with another rep so we could test drive. And it was nothing but outstanding service and the purchase of a 2017 Outback after that. Can't say enough about how happy we were with the whole process. I wouldn't hesitate to buy another car from them. Everyone followed-up as needed and otherwise went above our expectations. Pam in sales was terrific - gave me space while I contemplated buying, quietly followed up with me and otherwise was an excellent service rep. She was both very knowledgeable and competent. Oliver in tech assistance was icing on the cake .. he made it so much fun getting schooled in Subaru! I couldn't be happier with the whole process. More

Fun with Outback Jon was extremely helpful, very professional, through, and made buying a car a pleasurable experience. I'd definitely recommend Jon and his delivery s Jon was extremely helpful, very professional, through, and made buying a car a pleasurable experience. I'd definitely recommend Jon and his delivery specialists Oliver and Ariella to anyone looking at Subarus. Even the financing was a seem less experience, 20 minutes of paperwork tops! More

Great Job was very helpful with helping me get my car at last minute and was very very helpful. Would definitely recommend this dealership and Jon!! Job was very helpful with helping me get my car at last minute and was very very helpful. Would definitely recommend this dealership and Jon!! More

buying my dream car, 2015 subaru wrx STI The subaru dealship was a great experience. My new buddy John, jumped to help me, even in the pouring down rain. He took me for a testride, and from The subaru dealship was a great experience. My new buddy John, jumped to help me, even in the pouring down rain. He took me for a testride, and from there i was sold...he took great care of me and made sure i had everything i needed...it was a great experience, and i will be back in the future! More

New WRX lease Had a great buying experience here at heritage Subaru in owings mills! All staff was very helpful and made the entire process smooth and easy. A speci Had a great buying experience here at heritage Subaru in owings mills! All staff was very helpful and made the entire process smooth and easy. A special thanks to Jim our salesperson who really listened to our needs and concerns and made us feel comfortable and happy with our new purchase! Would 100% recommend this dealer to anyone! More

Wonderful sales experience We cane in knowing exactly which car we wanted to make a deal with.Santos was very helpful and professional. He was a plaster to do business with. Hig We cane in knowing exactly which car we wanted to make a deal with.Santos was very helpful and professional. He was a plaster to do business with. Highly recommend!! Thanks Santos! More