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Heritage Subaru Owings Mills
Owings Mills, MD
1,627 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,627 reviews
June 01, 2017
Great service I had a great experience with Jon he was very helpful and very respectful. If anyone is looking for a car go to Jon Waugh and get his service. I had a great experience with Jon he was very helpful and very respectful. If anyone is looking for a car go to Jon Waugh and get his service. More
by India matthews
Employees Worked With
Jon Waugh
May 30, 2017
Car buying easy A real down to earth guy. Made my car buying experience quick and painless. I would recommend him to anybody looking to buy a car from Heritage Subaru A real down to earth guy. Made my car buying experience quick and painless. I would recommend him to anybody looking to buy a car from Heritage Subaru in Owings Mills. More
by jmarsh1
Employees Worked With
Jon Waugh
May 30, 2017
Great car buying experience I bought my first new car with Jon. He was very efficient, knowledgeable and friendly. Even after the buying process was over, he was accessible and h I bought my first new car with Jon. He was very efficient, knowledgeable and friendly. Even after the buying process was over, he was accessible and happy to answer all of my questions. Thanks, Jon! More
by ClareW3
Employees Worked With
Josh , Jon Waugh
May 29, 2017
Awesome Service I really had a great experience for purchasing my first subaru outback vehicle from the Heritage Subaru @ owings mills, md. Especially Sales represen I really had a great experience for purchasing my first subaru outback vehicle from the Heritage Subaru @ owings mills, md. Especially Sales representative Jon Waugh has done a great job, he is very knowledgeable and listened to us very patiently and gave us a wonderful sales experience. I would recommend anybody looking for new subaru at this location to check for Jon to pursue the purchase. More
by ANIL REGATI
Employees Worked With
Jon Waugh
May 29, 2017
Professionals throughout the transaction Easy purchase. All the employees were great and Santos is very good at his job. I would recommend him and this dealership to anyone looking to buy a c Easy purchase. All the employees were great and Santos is very good at his job. I would recommend him and this dealership to anyone looking to buy a car. More
by Tugboat2212
Employees Worked With
Santos Mendez
May 18, 2017
Solid Performance! Many thanks for your professional, friendly manner in working to find the most appropriate car for my qualifications ~ Santos! You were very thorough Many thanks for your professional, friendly manner in working to find the most appropriate car for my qualifications ~ Santos! You were very thorough throughout the entire process and appreciate your willingness to work with me. Thank you very much for providing a good experience in purchasing a solid product, my 2nd Subaru Legacy! More
by JA
Employees Worked With
Santos Mendez
May 14, 2017
Ninth car! Great experience. Santos ended up giving me a better deal than I expected. Josh got me through the paperwork quickly and Josie helped with all the ele Great experience. Santos ended up giving me a better deal than I expected. Josh got me through the paperwork quickly and Josie helped with all the electronics. More
by Holdwine12
Employees Worked With
Santos Mendez
May 14, 2017
Nice working with this agency Santos and the agency did not turn the experience into one like sitting in the dentist chair for 3 hours. Everyone had a sense of humor and was fairl Santos and the agency did not turn the experience into one like sitting in the dentist chair for 3 hours. Everyone had a sense of humor and was fairly low key -- sales pressure-wise. I would be happy to go back and work with him again. This was the first new car we have bought in 15 years. More
by Dave P
Employees Worked With
Santos Mendez
May 09, 2017
I'm never buying a car from anyone else! Heritage dealership is hands down the best. Our sales person Santos was very professional and made my car buying experience very easy. The 4hr proces Heritage dealership is hands down the best. Our sales person Santos was very professional and made my car buying experience very easy. The 4hr process felt like 10mins! Keep you the good work Heritage! More
by BigJGrass
Employees Worked With
Santos Mendez
May 04, 2017
One of the best dealerships I've been to! I worked with Santos Mendez and he was Excellent!!! He was friendly, knowledgeable on the car, great service, and made me feel confident I was getting I worked with Santos Mendez and he was Excellent!!! He was friendly, knowledgeable on the car, great service, and made me feel confident I was getting exactly what I wanted! Coming here was worth the drive, everyone was welcoming and very professional! More
by Miss A
Employees Worked With
Santos Mendez
