Heritage Subaru Owings Mills

Excellent Experience Overall excellent experience working with the team at Heritage Subaru in Owings Mills. I went in knowing exactly what trim and features that I wanted Overall excellent experience working with the team at Heritage Subaru in Owings Mills. I went in knowing exactly what trim and features that I wanted for a WRX. My sales rep, Mei Kei, was extremely helpful and knowledgeable in getting me set with the exact vehicle that I was looking for. From test drives, locating the exact vehicle I was looking for, answering all my pesky questions, and arranging a same day delivery Mei Kei was a delight to work with and very patient with me. There was never any undue stress involved and no high-pressure sales tactics. The finance manager that I worked with, Milton, was also very professional and easy to work with. The dealership itself was extremely clean and professional looking. All of the staff that I encountered were very polite. More

Great Experience Just Bought a Subaru Impresa 5 Door. Aleksey was out Salesperson. He was very responsive to our needs and was very helpful with any and all questions Just Bought a Subaru Impresa 5 Door. Aleksey was out Salesperson. He was very responsive to our needs and was very helpful with any and all questions that we had. He were available to us through text services which was very convenient. It was overall a great experience, this is my first subaru and I am already very happy with the purchase. More

Subaru Buying experience We had never seen or driven a Subaru vehicle but we considered the Subaru Forester as an alternative. Our sales rep was Emily who was very courteous We had never seen or driven a Subaru vehicle but we considered the Subaru Forester as an alternative. Our sales rep was Emily who was very courteous and knowledgeable. She was patient because we did not know about the Forester. No pressure was the way to handle our inquiry and the relationship resulted in a purchase. Good job Emily. Sharon and Alan Dorenfeld More

Very Happy Customer I recently bought a Subaru Outback. Jorden was our salesperson. He immediately struck me as kind as well as very professional. I'm one of those I recently bought a Subaru Outback. Jorden was our salesperson. He immediately struck me as kind as well as very professional. I'm one of those people who takes a long time to decide what car I want - it was going to be either the Forester or the Outback and it took me a while to make up my mind. Jorden was knowledgeable and patient. I finally decided on the Outback, by the way. I've spoken with him a few times now that I've had the car for a bit, and am happy to report that my initial impression of Jorden has been confirmed if not reinforced. Thank you, Jorden and Thank you, Heritage Subaru for having the hiring acumen to bring someone like Jorden on board! More

Thank you Heritage Subaru in Owings Mills been servicing my vehicle since 2013. They’re OUTSTANDING when it comes to customer service. Bill Middleton give the Heritage Subaru in Owings Mills been servicing my vehicle since 2013. They’re OUTSTANDING when it comes to customer service. Bill Middleton give the customer personalized service. How they treat their customer separates them from the rest of the other dealerships including service. Thank you. 👍🏻👍🏻👍🏻👍🏻 More

Excellent Experience Heritage Subaru of Owings Mills made my purchase extremely easy. I contacted the dealership by e-mail and arrived having already settled on a purchase Heritage Subaru of Owings Mills made my purchase extremely easy. I contacted the dealership by e-mail and arrived having already settled on a purchase price for the car and accessories I wanted. Waiting for the dealership to catch up with paperwork took more time than negotiating, but Alex made the waiting time not boring at all. The deal Heritage offered was so fair there was nothing to argue about! Overall, I am very pleased with all aspects of my Subaru purchase at Heritage Owings Mills and I'd definitely recommend others stop in if they are in the market for a new car. More

John went out of his way to help I started my search online. John Waugh phoned me and respected my wishes to only contact me when he found a car that met my specifications. When he di I started my search online. John Waugh phoned me and respected my wishes to only contact me when he found a car that met my specifications. When he did contact me with the car I ended up buying, it was not a good time. He again respected my wishes and emailed me the details. He gave me time to review the car and compare. When it was the right time for me John met my time requirements and presented the car professionally, not an oversell! He even brought a 2nd car to my home for me to test drive. The closing was quick, informative, and answered all of my questions. I am likely to return to this dealership and John Waugh the next time I need a car. More

Buying my Subaru Outback and service experience Buying my Subaru Outback 2016 3.5 Ltd at Heritage 9808 Reisterstown Rd and overall experiences with them is awesome. Mr Harris and Milton made sure I Buying my Subaru Outback 2016 3.5 Ltd at Heritage 9808 Reisterstown Rd and overall experiences with them is awesome. Mr Harris and Milton made sure I got a great deal on my trade in and also gave me the best price on my Outback. I wanted the best, so it was abit pricey but for what i got I'm enjoying every minute of it. I also have to recommend Mr Middleton at Service Department for the great advice he gives on maintenance of my vehicle. Staffs are wonderful and very courteous..... Thanks again!!! Ms Barclay More

New Subaru Purchas A very friendly staff and a positive experience. The dealership is well maintained. Jon and his team worked hard to give us a positive experience whil A very friendly staff and a positive experience. The dealership is well maintained. Jon and his team worked hard to give us a positive experience while buying. More

New car lease 11/30 Great service, great price, great experience! Jon made the process very user friendly and made sure I got the car that was right for me. Great service, great price, great experience! Jon made the process very user friendly and made sure I got the car that was right for me. More