Heritage Subaru Owings Mills

Terrific Customer Service This was such a terrific buying experience. Scott was a pleasure to work with. He answered my many questions and helped me buy the car I love. Would This was such a terrific buying experience. Scott was a pleasure to work with. He answered my many questions and helped me buy the car I love. Would highly recommend Scott! More

Quick, outstanding service. If you’re looking for a great salesman that will work with whatever needs you find necessary, go to Alex Laderer. I went to the location to purchase a If you’re looking for a great salesman that will work with whatever needs you find necessary, go to Alex Laderer. I went to the location to purchase a new STI, however waited a few months and came back and purchased an STI that I found to be better than my original choice. Alex wasn’t offended or upset that I didn’t buy the first time, nor was he breathing down my back days later. However, Alex worked a great deal to fit my budget and I will continue to use him as my salesman. More

Great First Experience Buying a Subaru I went in knowing roughly which car I wanted and Bill Harris took me to compare options. He was very pleasant to work with and I didn't feel rushed or I went in knowing roughly which car I wanted and Bill Harris took me to compare options. He was very pleasant to work with and I didn't feel rushed or forced into a decision. I left with a Subaru Outback and was extremely pleased with the decision. He made the buying process as streamlined and painless as possible. Would definitely recommend working with him! I just wish he could have helped with the Finance portion as well! It was a little confusing/disorganized and I felt pressured into adding on plans I wasn't interested in. Overall, I had a good experience and would recommend buying your next Subaru here! More

Great car buying experiance Scott worked very hard to get us everything we wanted. He knew when to talk and when to just listen. The over all experience was great. Scott worked very hard to get us everything we wanted. He knew when to talk and when to just listen. The over all experience was great. More

Great experience for our First time leasing a Subaru Outback This dealership is great! Alex was very professional, he went above and beyond to make sure I purchased the vehicle I was most comfortable with. He ga This dealership is great! Alex was very professional, he went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions, advice, and gave me a good trade in value for my older car. I felt like family by the end of the whole process! I would recommend Subaru Heritage in Owings Mills (Alex in particular) to anyone who is looking for a new or used vehicle. More

Experience Everyone was great to work with. Alex Laderer was my salesman, he was great! I will definitely refer anyone looking for a Subaru to him! Everyone was great to work with. Alex Laderer was my salesman, he was great! I will definitely refer anyone looking for a Subaru to him! More

Smooth ride They have really good customer service, I'd come back. Super nice guy, got everything that was wanted. Making everything super smooth also helped with They have really good customer service, I'd come back. Super nice guy, got everything that was wanted. Making everything super smooth also helped with the process. Great place! More

Painless Came in with my unlocked e-price and had a seamless experience with Scott getting my new WRX. I would not hesitate to refer anyone to Heritage Subaru Came in with my unlocked e-price and had a seamless experience with Scott getting my new WRX. I would not hesitate to refer anyone to Heritage Subaru More

Awesome kept their word and great to deal with!!! I called the dealership and inquired about a used Acura TSX. Talked with a salesman named Alex Laderer who was very pleasant to deal with. Received a I called the dealership and inquired about a used Acura TSX. Talked with a salesman named Alex Laderer who was very pleasant to deal with. Received a call back from General Manager Mitchell Giller who quoted me a better trade in value than Nationwide Infiniti, Tischer Acura, Frankel Acura, and Jones Junction. Mitch was extremely pleasant to work with and even had me test drive other vehicles to be sure that I was happy. Alex, my sales consultant, was awesome. I have purchased over 30+ vehicles in my lifetime and he was very pleasant to deal with and knowledgeable. Not pushy at all and overall a great experience. Finally, Milton Taylor, their Finance Manager, was also easy going and very nice to work with. A great experience overall. Strongly recommend. More

Could not be nicer to work with! Subaru service department staff are friendly, knowledgeable, helpful, and very accommodating. I’ve never had a bad experience. I highly recommend this Subaru service department staff are friendly, knowledgeable, helpful, and very accommodating. I’ve never had a bad experience. I highly recommend thisdealership for sales and service. More