Heritage Subaru Owings Mills

Super experience This was such a great experience buying a car. Scott met my needs and helped me figure out which car was best for my needs. I highly recommend buying This was such a great experience buying a car. Scott met my needs and helped me figure out which car was best for my needs. I highly recommend buying a car from Scott. More

Jon Waugh Experience Great experience with internet sales. I live an hour away from the dealership. I knew what vehicle I was looking for (I love my Subarus) and after res Great experience with internet sales. I live an hour away from the dealership. I knew what vehicle I was looking for (I love my Subarus) and after research online Heritage had the best price. I was able to do a majority of the process online and over the phone. When I arrived for pick up, paperwork was done, besides my part of course and all specs reviewed. Great car buying experience! Thanks Jon Waugh! More

Excellent customer service Scott, Mitch and Santos provided me with excellent customer service. I would recommend any of them to anyone. The service was great and I would recomm Scott, Mitch and Santos provided me with excellent customer service. I would recommend any of them to anyone. The service was great and I would recommend Heritage Subaru of Owings Mills. More

Excellent service Advisor Bill ensures you leave the dealership feeling safe secure and completely satisfied with your service experience. Bill makes you feel like you are gett Bill ensures you leave the dealership feeling safe secure and completely satisfied with your service experience. Bill makes you feel like you are getting personalized concierge service. The good thing is there are no additional costs and has always been consistent and fully reproduceable. More

Bill is the best I visited the dealer for services. Bill was responsive and willing to help. Wayne was the actual mechanic that worked on my car. I am happy with the w I visited the dealer for services. Bill was responsive and willing to help. Wayne was the actual mechanic that worked on my car. I am happy with the work and Bill's understanding of the issues explained for an accurate repair. More

Excellent experience Jon was a class act from start to finish in my dealings with him. He quickly identified the type of vehicle that would fulfill what I was looking for Jon was a class act from start to finish in my dealings with him. He quickly identified the type of vehicle that would fulfill what I was looking for and gave me plenty of time to test drive it. I never felt pressured or hassled to “upgrade” to a more expensive car. The business manager, Milton was also great to deal with. All in all one of the best car buying experiences I’ve had. More

30K mike service I had a great experience at the service. I have no complaints and everything was handled in timely matter and with a high professionalism. Thank you I had a great experience at the service. I have no complaints and everything was handled in timely matter and with a high professionalism. Thank you More

5 stars across the board! Alex was phenomenal! Very knowledgeable of all Subaru models, he listened to all our needs and requests and put us in a brand new WRX in such a short Alex was phenomenal! Very knowledgeable of all Subaru models, he listened to all our needs and requests and put us in a brand new WRX in such a short time! He was not a pushy or overbearing salemans like the majority I've encountered which was perfect! I was comfortable with him from the first hand shake to the last. I got to walk out to a warmed up car with the heated seats already warmed up, we will definitely be visiting Alex in the future for all our Subaru needs. More

122,000 miles service Bill Middleton provided clear and detailed explanations of the required services. The work was done within the estimated timeframe and was 63 cents un Bill Middleton provided clear and detailed explanations of the required services. The work was done within the estimated timeframe and was 63 cents under the cost estimate. More