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Heritage Subaru Owings Mills

Owings Mills, MD

4.9
1,565 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9808 Reisterstown Road, Suite 1

Owings Mills, MD

21117

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Showing 1,565 reviews

March 23, 2018

Service with a smile Excellent service Bill is always helpful and the dealership is top notch. It’s always easy to deal with heritage Subaru. Thanks for the excellent More

by Aligator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Heritage Subaru Owings Mills responded

We are pleased to hear Bill and our team always provide you with top notch service! We're looking forward to your next visit with us! Safe travels!

March 23, 2018

Good experience Had a great experience with Scott. He made what can be a very arduous experience a pleasant one and gave us a great deal. Would recommend! More

by LSImpreza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Staley
Mar 26, 2018 -

Heritage Subaru Owings Mills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 21, 2018

She is very patient and friendly I and my gf bought the 2017 subaru outback from MeiKei. She was very friendly and patient. The procedure went smoothly and she was willing to help us More

by chris_chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mei Kei Hong
Mar 23, 2018 -

Heritage Subaru Owings Mills responded

Chris, we are so pleased to read such great comments about Mei Kei! Congratulations to you both on your new 2017 Subaru Outback! Please don't hesitate to reach out to us if there's anything more we can do!

March 21, 2018

Excellent service and a very happy customer! Timely, accurate and economical! I was pleased to find that the quote for my tires was even lower at the service department, even combined with the mi More

by Anita I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2018 -

Heritage Subaru Owings Mills responded

Anita, we are very happy we could provide you with excellent and timely service! If you're ever in need of more help, please let us know!

March 21, 2018

Professional, timely and personal I had my 2008 Subaru's timing belt replaced last week. Bill Middleton saw to it that my car was scheduled and serviced in the time period he had prom More

by sub803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Gasper
Mar 22, 2018 -

Heritage Subaru Owings Mills responded

We are so happy to read such a great review about Heritage Subaru Owings Mills! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2018

The Jon Waugh Experience is Real. Jon Waugh was, without question, the best car salesman I have ever worked with. Dealing with him was enjoyable - I felt that his information and advic More

by rem
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Waugh
Mar 20, 2018 -

Heritage Subaru Owings Mills responded

Thanks for your feedback. It's wonderful to hear that you had such a great experience working with Jon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2018

My experience has always been excellent & professional. I rate Heritages’ service as Excellent! I’m always greeted well & my service representative, Bill Middleton, greets me by my name. That is a rare. Th More

by Silverfox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Heritage Subaru Owings Mills responded

Thanks for your praise and kind comments about our team. We're happy you found our staff to be so supportive during your experience here at Heritage Subaru Owings Mills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2018

Very easy experience Selecting a new vehicle s very easy. They were able to show me each car in their online inventory and the price /condition was as described. The entir More

by Jamesm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Staley
Mar 16, 2018 -

Heritage Subaru Owings Mills responded

Hi James we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

March 15, 2018

Friendly sales staff Was very pleased with Alex . Wasn’t pushy at all- very friendly and laid back. These cars sell themselves ( although the awesome commercials help ) M More

by Mowgli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Laderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Heritage Subaru Owings Mills responded

Hi Mowgli! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2018

Great dealer from a great car brand Dealership has been extremely courteous throughout the leasing and service process. During leasing, they were quick in discussing terms and the pros/c More

by Happysubarucustomer10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bindel
Mar 15, 2018 -

Heritage Subaru Owings Mills responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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