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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,383 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,383 reviews

December 13, 2023

Minseok did a great job getting me in my new Crosstrek. He responded quickly, did his research, and was knowledgable and patient throughout the whole process. More

by chris1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Minseok Oh, Bryan Engle
Dec 15, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2023

Ample time to assist with car option selection, color etc. Courteous treatment by salesman, sales manager and general manager More

by mvdb
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frederick James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Knolle, Gustavo Mena
Dec 03, 2023 -

Heritage Subaru Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2023

They have some really nice people here that listen to what you are looking for. They do not try to put you in the vehicle they think you should be in, but the one you really want! More

by roxannepem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frederick James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Knolle
Dec 02, 2023 -

Heritage Subaru Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2023

Subaru Catonsville contacted me about a deal to trade in my currently leased car for a new model at a lower rate. Fred was extremely helpful and answered all my questions. The others was completed smoothl More

by delee1000
Recommend Dealer
Yes
Employees Worked With
Frederick James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Heritage Subaru Catonsville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2023

This is my 2nd purchase here and WOW! ! You guys out did it again. Couldn't be happier with my 2024 Crosstrek but the WHOLE experience has been outstanding! Special Thanks to Ms. May Farri More

by Beckibuckland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 27, 2023

Just purchased my third Subaru from Heritage Subaru Catonsville. It was a no-nonsense transaction. The allowance for my trade in and the new car price were what I expected. We live in Ellicott City and More

by rgaryhollenbeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 25, 2023

Frederick James @ Heritage Subaru was very kind and helpful. He's a great salesman and person. More

by michellemfisher66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2023

Our salesperson was patient and professional. The dealership is making the effort to provide a spare tire for the car we bought which was important to us. More

by Vandenberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Knolle, Gustavo Mena
Nov 23, 2023 -

Heritage Subaru Catonsville responded

Hi Vandenberg, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 20, 2023

Sadari is the best. I get the best service and always appreciate her. Thank you More

by Thawrylak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadari
Nov 22, 2023 -

Heritage Subaru Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Safe travels!

November 18, 2023

Jayden Dawson was very helpful and knowledgeable great customer service. He was above and beyond 10/10 ⭐️⭐️⭐️⭐️⭐️ More

by stephany Perdomo Mejia
Recommend Dealer
Yes
Employees Worked With
Jayden,Dawson
Nov 20, 2023 -

Heritage Subaru Catonsville responded

Hi Stephany, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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