Heritage Subaru Catonsville

Sales representatives are knowledgeable about their products. They are pleasant, patient and helpful to the customers. You receive prompt service when you go to this dealership. products. They are pleasant, patient and helpful to the customers. You receive prompt service when you go to this dealership. More

May went out of her way to make things easy on me in order to buy my Subaru. If I had to buy again, I would definitely buy from them. She work with me to get the best deal and and I think she’s an outst order to buy my Subaru. If I had to buy again, I would definitely buy from them. She work with me to get the best deal and and I think she’s an outstanding person. More

I had the best experience with Heritage Subaru in Catonsville. May Farris and the rest of the team were very professional. Catonsville. May Farris and the rest of the team were very professional. More

Frederick James was great to work with at subaru heritage Catonsville. I got a great black Friday special. The GM Nate was good with trade offer and Andy the manager made the deal easy. My finance rep John a Catonsville. I got a great black Friday special. The GM Nate was good with trade offer and Andy the manager made the deal easy. My finance rep John also did well.They have a good team. More

Paris, the Sales General Manager at Heritage Subaru in Catonsville, played a pivotal role in making my car-buying experience exceptional. His leadership and commitment to customer satisfaction were eviden Catonsville, played a pivotal role in making my car-buying experience exceptional. His leadership and commitment to customer satisfaction were evident from start to finish. Paris was approachable, professional, and genuinely invested in ensuring everything went smoothly. He even took the time to check in personally and make sure I was happy with my purchase. It’s rare to see this level of care and involvement from a GM, and it truly made all the difference. Thank you, Paris, for creating such a positive and memorable experience! More

Jonathan in finance made what can often be the most stressful part of buying a car feel like a breeze. He was professional, organized, and clear in explaining all the details, ensuring I felt confident stressful part of buying a car feel like a breeze. He was professional, organized, and clear in explaining all the details, ensuring I felt confident and comfortable throughout the process. His attention to detail and ability to break things down in a simple, understandable way were impressive. Jonathan’s expertise and friendly demeanor made this part of the experience smooth and hassle-free. Highly recommend working with him! More

Flexible and relaxed staff at a convenient and trustworthy location. Frederick was personable and willing to work with us. trustworthy location. Frederick was personable and willing to work with us. More

Frederick James was easy going and great to work with. Made the purchase a non Hassle great experience. Made the purchase a non Hassle great experience. More

The salespersons were very cordial and the interior of the dealership was spotless. The only somewhat negative comment is that the parking lot was a nightmare. I would certainly visit again next time. the dealership was spotless. The only somewhat negative comment is that the parking lot was a nightmare. I would certainly visit again next time. More

Unfortunately, this was the worst experience I've ever had at a dealership. Salesman was already asking me for personal info and didn't even introduce himself. I gave them a firm yes/no offer with a windo had at a dealership. Salesman was already asking me for personal info and didn't even introduce himself. I gave them a firm yes/no offer with a window of what I would pay monthly. Andy the finance guy was chuckling like a weirdo the whole time and they kept pushing me to pay more. Offered me $100 trade for a RAV4 under 200K that had just been inspected with new alternator, brakes, springs and tires less than a year old. That's not a typo. $100. I repeatedly stated that this is my offer, yes or no. They had me sign a library of forms before they would give me a monthly figure and at one point let me sit alone in a cubicle for 45 minutes. When I said I was leaving, they were suddenly available. Different finance guy offered over $100 more per month, and for an additional year. I left because they were not serious people. Hope it goes better for you. More