Heritage Subaru Catonsville

Thomas was fantastic to work with! He was knowledgeable and provided so much information it minimized my questions. He made it a pleasant sales experience! and provided so much information it minimized my questions. He made it a pleasant sales experience! More

Bought a used car here and the staff was very helpful and courteous. Had a slight misunderstanding but the staff went out of their way to help me. courteous. Had a slight misunderstanding but the staff went out of their way to help me. More

He was very helpful and knowledgeable. Always took time to answer all of my questions would come back again. The whole team was great to work with. to answer all of my questions would come back again. The whole team was great to work with. More

Had an awesome experience working with Rob. Absolutely amazing gentleman and really worked with us when our budget was a bit overextended. Felt like this dealership really cared about our needs and factor amazing gentleman and really worked with us when our budget was a bit overextended. Felt like this dealership really cared about our needs and factored them in. Would 10/10 recommend anyone come here More

I've bought multiple vehicles from this dealership and keep returning for a reason. I had an issue with a recently purchased car and Heritage worked with me to resolve the issue. The service department wa keep returning for a reason. I had an issue with a recently purchased car and Heritage worked with me to resolve the issue. The service department was friendly throughout my interactions, and upon purchasing a 2021 Forester I was able to work with William again. As always, he's professional, kind, and direct, focusing on the customer's goals and ensuring they can do what is necessary to ensure satisfaction. During this process I also worked with one of the sales managers, Kevin, who was fantastic. Everyone is approachable and I have never felt like I was being pushed in one direction or another in all of my purchases (now 3) with Heritage. More

My wife & I just bought a Subaru Outback @ Heritage Subaru, Catonsville. xxxxxx2 staff but especially to Johnny Wilks. Super friendly and great service! Thanks! Subaru, Catonsville. xxxxxx2 staff but especially to Johnny Wilks. Super friendly and great service! Thanks! More

I just bought a 2020 Impreza Sport from Abby and Rob at Heritage Subaru in Catonsville. First off, I couldn’t have been more pleased with the level of professionalism from top to bottom. The place was clea Heritage Subaru in Catonsville. First off, I couldn’t have been more pleased with the level of professionalism from top to bottom. The place was clean as a whistle, the service was amazing, and I could tell, mask and all, that each and every employee there had a smile on their face when talking to any customer. Superb service, A+ experience. I highly recommend that anyone buy your Subaru from Rob and his team in Catonsville. More

I took my Subaru Outback in for service on 10/7/2020. Ms. Lejuan was friendly, professional, detail oriented, and awesome! She even made sure to update me while I was waiting in the waiting room. I wa Ms. Lejuan was friendly, professional, detail oriented, and awesome! She even made sure to update me while I was waiting in the waiting room. I was in and out of there in a little over one hour. She even went the extra mile and wiped my car dry after running it through the car wash. Ms. Lejuan = 10/10!! Thank you for making my day! More

I had a bad experience at the dealership in Owings Mills but LeJuan Robinson and George Ayoub of Catonsville (and especially Jason Okdeh at Subaru of America) completely turned it around 180 degrees and ma but LeJuan Robinson and George Ayoub of Catonsville (and especially Jason Okdeh at Subaru of America) completely turned it around 180 degrees and made it a great experience - fixing all that the other dealership ignored or screwed up!! All three were very attentive and kept me in the loop during the whole process. They went above and beyond!! Thank you very much!! More

This dealership was great! I was able to get my 2020 Forester Premium for a good deal, as well as get a fair trade-in price for my car. They were able to get a vehicle from a different Subaru dealer sen Forester Premium for a good deal, as well as get a fair trade-in price for my car. They were able to get a vehicle from a different Subaru dealer sent to Catonsville within the hour. William Hoyt was great, he took his time to show me all the options I wanted to see, not pressuring me at all to act quickly or to go a certain way. I hope for this new car to last a while but when I need a new car, I definitely will be going back here, and I am going to recommend all of my friends and family to go here if there are looking for a new Subaru! More