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Heritage Subaru Catonsville
Baltimore, MD
1,381 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,381 reviews
January 31, 2020
Abby Diallo was wonderful to work with, she found the right car that fit our needs and was very knowledgeable and kind throughout the process. Great experience I would highly recommend her and the Herit right car that fit our needs and was very knowledgeable and kind throughout the process. Great experience I would highly recommend her and the Heritage Subaru team! More
by tarbex
Employees Worked With
Kevin Engle, Robert Haas, Abby Diallo, Deniz Ulusoy
January 30, 2020
I was so undecided if I should purchase a car or not. I took a look online and found my dream car. The internet manager Ashley contacted me immediately. She sold me with her sweet personality and excellent took a look online and found my dream car. The internet manager Ashley contacted me immediately. She sold me with her sweet personality and excellent customer service. This was such a smooth transaction. I am just so happy with my new car. A big thanks to Ashley and Cary for helping me purchase my Honda. I would definitely recommend purchasing your car here. More
by Artrandahicks
January 30, 2020
Ashley is awesome!! I've purchased two cars from her dealership due to her top notch service and knowledgeable expertise as pertains to making the right investment in a new vehicle purchase. I have refe dealership due to her top notch service and knowledgeable expertise as pertains to making the right investment in a new vehicle purchase. I have referred countless car shoppers to her and the fact remains that she did not disappoint with her stellar customer service. I highly recommend Ashley and her team at Subaru of Catonsville for all your new and used car needs. More
by mariakebb
Employees Worked With
Other Employees :
Julian, Kevin, Julian Barnes, Kevin Engle, Kevin Riebert, Mike Wolyn
January 29, 2020
The day was very unexpected but my sales representative William took excellent care of me and all the questions and concerns I had for trading my vehicle. William took excellent care of me and all the questions and concerns I had for trading my vehicle. More
by Zander Cage
Employees Worked With
Denize/Finance, Lejuan Robinson, William Hoyt
January 28, 2020
Second great purchase from the team at this dealership! Traded in a 2018 Subaru Outback and purchased a 2019 CPO Ascent. This is the second vehicle we purchased from this dealership and will continue to go Traded in a 2018 Subaru Outback and purchased a 2019 CPO Ascent. This is the second vehicle we purchased from this dealership and will continue to go back for future vehicles. The team is made up of great, friendly people looking to help you in every possible way. I would highly recommend going to this dealer in Catonsville for your next car! More
by todd.sickler
January 27, 2020
New Crosstrek PHEV William was great. He was very upfront about what he did and didn't know about the new models. Office was clean and welcoming. All of the staff that w William was great. He was very upfront about what he did and didn't know about the new models. Office was clean and welcoming. All of the staff that we interacted with was great. More
by jmahach
Employees Worked With
Kevin Riebert, William Hoyt
January 27, 2020
It is very good experiencing and thanks for giving good dealer ship. All the people I met are very friendly and were treating well especially Williams hyott dealer ship. All the people I met are very friendly and were treating well especially Williams hyott More
by sai.swetha789
Employees Worked With
William Hoyt
January 26, 2020
William and Heritage have excellent integrity. There was a mistake ordering the car I wanted and a different color was delivered. I’d waited more than a month for the wrong car. William and Heritage made it a mistake ordering the car I wanted and a different color was delivered. I’d waited more than a month for the wrong car. William and Heritage made it right, even giving me a higher model in the correct color at no extra charge. William also threw in a surprise gift to boot! In this day and age, particularly with new car dealers, this level of integrity and customer service is quite rare. I would definitely buy from them again. More
by mskotler1
Employees Worked With
William Hoyt
January 21, 2020
Great experience at Heritage Subaru I just purchased my second Subaru outback from Heritage Subaru! Both times I had a great experience buying a car from them. And I think I got a fantas I just purchased my second Subaru outback from Heritage Subaru! Both times I had a great experience buying a car from them. And I think I got a fantastic price! I’m sure I’ll be back in another five years to buy another Subaru from them. More
by sheilagenovese
Employees Worked With
William Hoyt
January 21, 2020
Great experience at this dealer This was the third dealership I visited when shopping for a new car. As an older woman who has never bought a car by myself before, I felt very comfo This was the third dealership I visited when shopping for a new car. As an older woman who has never bought a car by myself before, I felt very comfortable and not pressured at all. I would highly recommend William Hoyt, he was very helpful and accommodating, as was everyone at Catonsville Subaru. Mr. Hoyt made helpful suggestions and encouraged me to look at options other than what I thought I wanted. I bought a 2020 Forester Touring, which I love. More
by Lorraine
Employees Worked With
William Hoyt
