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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,463 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,463 reviews

January 02, 2025

We were helped by Mariah Johnston and she could not have been more helpful and courteous. She was absolutely amazing and very helpful during the internet outage that held us hostage for hours. More

by brian.mace7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 01, 2025

The worst to deal with. Sold car out from under an offer I told salesman I was accepting. I tried for 3 days to close the deal. They then tried to come back with a higher of More

by Zack Shack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will Rich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Tato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Heritage Subaru Catonsville responded

Hello Zack, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us and we will do our best to make this better. Andy Cohen, Director of Operations, acohen@mileone.com, 443.341.8627

Jan 03, 2025 -

Zack Shack responded

Thank you. But, no. Why would I bother after such shoddy treatment? I spoke to both you and Paris (sp?) and no resolution was offered. Just a lame excuse of Comcast error. No explanation as to why your salesman was disrespectful of my time and effort. Not to mention, his failure to honor the deal. I made two phone calls to a competitor and closed the deal inside two hours.

December 31, 2024

Complete Customer service at the beginning, during, and after the sale!!! I also received a call from management after the sale to make sure all aspects of the sale were covered including service in the fu More

by canknee1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 30, 2024

May Farris and the Catonsville team provided a top-notch buying experience. They were knowledgeable, responsive, and got me in a new car in one afternoon. Great shopping experience, and it's a pleasure doin More

by screenname
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trudour Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Heritage Subaru Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 30, 2024

The saleswoman Mrs May is the best. She may my car buying experience a great one and I highly recommend any who’s looking to purchase a car to go see her. More

by Phats0035
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Heritage Subaru Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

December 30, 2024

May was very helpful! She worked with me knowing what vehicle I wanted and didn’t push me to buy if I wasn’t comfortable! Loved working with her! More

by Amandazarate12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 28, 2024

They were super busy, but were great with letting me test drive a few cars I was interested in. More

by Dr. J
Recommend Dealer
Yes
Employees Worked With
Moussa Sirleaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2024

D'Angelo is a fantastic salesperson. He was very professional and knowledgeable about the Forester that I bought. He was also very patient and made sure that everything was handled pro More

by lgrant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danglo Barnwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 26, 2024

I have purchased many vehicles from Heritage Subaru Catonsville. Wouldn't consider going anywhere else. May Farris, my sales person, is a great asset to the company. The managers, Paris and Nate, were More

by OUTBACK36R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paris, Nate
Dec 28, 2024 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 21, 2024

The dealership was clean and the staff very attentive to may needs I would definitely buy another car from here. More

by sean.rideout
Recommend Dealer
Yes
Employees Worked With
King Sy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Heritage Subaru Catonsville responded

Hi Sean, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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