Heritage Subaru Catonsville

I would strongly advise you to avoid this dealership. Our car needed a lot of work and they advised they could, instead, purchase the car from us. Their offer was insanely low, and kept going down each t Our car needed a lot of work and they advised they could, instead, purchase the car from us. Their offer was insanely low, and kept going down each time they talked to us, from $4,000 to $1800 to $1000. We of course did not take the offer and traded the car in at another dealership for $9000. Obvious attempt to extort us because we were from out of town. Incredibly unpleasant experience. More

I’m leaving this review because of outstanding attentiveness displayed by Ms. Sadari Walters. The only reason I’m not leaving a 1 star is because she rectified a troublesome situation that the dea attentiveness displayed by Ms. Sadari Walters. The only reason I’m not leaving a 1 star is because she rectified a troublesome situation that the dealership has created for me. Once she took over and started handling my vehicle, I was able to get the answers I needed; as well as the repairs done in a timely fashion. Instead of things taking months as they did with my first experience, it took just around a couple weeks and now a huge burden has been lifted from my shoulders. Ms. Walters changed the sour taste that the dealership had left in my mouth and I really hope she is appreciated for her dedication and work ethic. She deserves praise More

I had a great experience. May Farris was wonderful. She explained everything that was needed and why, and asking her questions was easy. I appreciated her checking in on me al May Farris was wonderful. She explained everything that was needed and why, and asking her questions was easy. I appreciated her checking in on me along the way. More

Lynese, my dedicated service manager was very kind, professional, made sure my car was cleaned, and my needs and expectations were highly met. professional, made sure my car was cleaned, and my needs and expectations were highly met. More

Frederick James was great to work with… knowledgeable & helpful, working hard to make sure we left happy with our purchase. helpful, working hard to make sure we left happy with our purchase. More

Dangelo acquired the car we wanted to see. He answered all our questions and was very professional. Thanks for your help, Deangelo! He answered all our questions and was very professional. Thanks for your help, Deangelo! More

Danglo did a great job with our purchase from start to finish. We would definitely do business with him again, finish. We would definitely do business with him again, More

We had a very good experience with Danglo, he gave us all the information we needed about our new car! the information we needed about our new car! More

Fred was awesome, efficient, organized, and very knowledgeable about Subaru’s. I didn’t feel rushed, he answered all my questions and I am very satisfied with my purchase. I recommend this dealershi knowledgeable about Subaru’s. I didn’t feel rushed, he answered all my questions and I am very satisfied with my purchase. I recommend this dealership and ask for Fred!! More

⭐⭐⭐⭐⭐ **Fantastic Car Buying Experience! ** King was professional, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all my questions without an ** King was professional, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all my questions without any pressure. The finance director, Ashley, worked hard to get me the best deal as a returning customer. Their dedication, honesty, and excellent service made this an outstanding experience. I truly appreciate their efforts and highly recommend them to anyone looking for a great car-buying experience. Thank you, King and Ashley! More