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Heritage Subaru Catonsville
Baltimore, MD
1,381 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,381 reviews
June 13, 2020
I’ve been a customer of Heritage Owings Mills for 12 years. Due to logistics, I’ve purchased the new Subaru from Catonsville’s dealership. I tried the service dept. first for an oil change. No issues. T years. Due to logistics, I’ve purchased the new Subaru from Catonsville’s dealership. I tried the service dept. first for an oil change. No issues. Test drove, chose, purchased the vehicle in about 2 hours! Excellence! More
by rreesegrpr1256
Employees Worked With
Emiril in Service, Kevin Engle, William Hoyt, Sam Hicks
June 12, 2020
Quick, Easy and Hassel Free Glad I made the 130 mile trip to Heritage Subaru Catonsville to purchase my new vehicle. In and out in under 2 hours, gave me a fair price for trade a Glad I made the 130 mile trip to Heritage Subaru Catonsville to purchase my new vehicle. In and out in under 2 hours, gave me a fair price for trade and really great deal on my new Legacy. More
by markmacaione
Employees Worked With
William Hoyt, Richard Hollander, Sam Hicks
June 11, 2020
Heritage Subaru in Catonsville...a great shopping experience even during the Covid 19 time frame. The team that worked with me were wonderful and I appreciate everything. Thanks again to all that h experience even during the Covid 19 time frame. The team that worked with me were wonderful and I appreciate everything. Thanks again to all that helped me! More
by CJC
Employees Worked With
William Hoyt
June 08, 2020
Third time getting a car from Heritage Subaru Catonsville, second time with William. Each time he's been super accommodating and incredibly helpful. He's direct and patient--willing to answer any Catonsville, second time with William. Each time he's been super accommodating and incredibly helpful. He's direct and patient--willing to answer any and all questions and listens to what you want to find the best match for you. Both times I received a great deal on my car with superb customer service! More
by swontrop
Employees Worked With
Kevin Engle, William Hoyt
June 08, 2020
Our family place to go for a Subaru I visited Heritage Subaru Catonsville with my daughter, who was looking at upgrading her Forrester. In addition, I was thinking about trading in my 2 I visited Heritage Subaru Catonsville with my daughter, who was looking at upgrading her Forrester. In addition, I was thinking about trading in my 2014 Forrester, but I was really on the fence. I was not sure what model I wanted, Acent, Outback or Forrester. William Hoyt was patient with my questions and multiple test drives. He wanted me to be sure I was purchasing the right car for me. I left driving my new car knowing I made a great purchase. I highly recommend William and the Heritage Subaru Catonsville team! More
by CLW
Employees Worked With
Kevin Engle, William Hoyt, Sam Hicks
May 23, 2020
Great experience It was very easy dealing with William Hoyt. Because of Covid 19, I didn't want to spend to much time at the dealer. So William Hoyt made it easy and It was very easy dealing with William Hoyt. Because of Covid 19, I didn't want to spend to much time at the dealer. So William Hoyt made it easy and fast. A constructive criticism would be, for the sales agent to contact and get the insurance forms instead of me. It would save time for the customer at the dealer. Also Sam Hicks' presentation ought to be shorter. Otherwise the experience was fine. More
by DANGELOCDAD
May 22, 2020
William made it easy and pleasant! I had decided on the exact car I wanted and William respected that and worked with us to find the car I wanted. The dealership was always covid compl I had decided on the exact car I wanted and William respected that and worked with us to find the car I wanted. The dealership was always covid compliant, keeping distance and wearing masks. In all dealings, William was professional and respectful , easy to talk to, and I enjoyed working with him....he even drove the car out to Westminster ! More
by pdobr
Employees Worked With
William Hoyt
May 19, 2020
William was great, very attentive to our needs, very courteous and respective, simply fun to talk to and have a business with. Strongly encourage to recognize his superb work by a monetary award!!! courteous and respective, simply fun to talk to and have a business with. Strongly encourage to recognize his superb work by a monetary award!!! More
by MPLETNIKOV
Employees Worked With
William Hoyt, Sam Hicks
May 19, 2020
First time Subaru owner! My first car buying experience was with Abby who was professional, courteous and very friendly! I had my eyes set on 3 different cars, but once I test My first car buying experience was with Abby who was professional, courteous and very friendly! I had my eyes set on 3 different cars, but once I test drove the Subaru Outback with her, I was convinced it was the one. Abby helped me find the right model with all the bells and whistles I desired. Everything was pretty much straightforward and I didn't feel like I was being hassled or rushed. I am so happy with my new Subaru, and I have Abby and the manager Kevin to thank. More
by Karla
Employees Worked With
Kevin Riebert, Abby Diallo, Sam Hicks
May 18, 2020
Great price and great service. William was an excellent salesman. He answered every question I had to and was not pushy during the sale. In addition he went above and beyond to get William was an excellent salesman. He answered every question I had to and was not pushy during the sale. In addition he went above and beyond to get the very specific model that I wanted. More
by elisensenig7
Employees Worked With
William Hoyt
