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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,414 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,414 reviews

October 15, 2024

The dealership is clean and the service department is efficient. It's nice they also provide water, coffee, and snacks while you wait. More

by Nate J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynese
Oct 18, 2024 -

Heritage Subaru Catonsville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 11, 2024

As always I received the best service ever from Heritage Subaru today. I always leave knowing they care. Thank you Mr. Emil and team. More

by ELOISEJACKSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Heritage Subaru Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

October 09, 2024

Pretty easy experience. I already knew what vehicle i wanted. Communicatuon was pretty good. Was worried that the car was sold becuase it was removed from the online ad but More

by WIGGYWIGTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trudour Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Heritage Subaru Catonsville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 06, 2024

Best experience ever! ! First time buying a car, and I loved my experience. Everybody was so patient and understanding. Jessi always cared and was so attentive and nice!!! More

by bcpv.love
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 05, 2024

very kind, very patient and attentive people. Jessica was super quick, very patient, funny and even helped up with the baby when we had to sign documents. 1000% would go back just off my experien More

by mgpv0109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Heritage Subaru Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2024

Heritage was great. Went in to test drive some used Foresters and walked out with a new 2025. Paris and Nick worked with me to find a way to make the numbers work out. More

by VERNORSGINGERALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falcon
Oct 02, 2024 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 21, 2024

Both Missy and Nate were very helpful in the process of purchasing our new Crosstrek. We had a lot of questions and at every step they went above and beyond! More

by sgbern
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Missy Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Heritage Subaru Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Our team is available should you require any extra help.

September 21, 2024

Dave did a great job putting me in a new Outback that fit my budget. Financing was great. Very straightforward. More

by AO
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Kelleher
Sep 28, 2024 -

Heritage Subaru Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2024

Awesome team from the time we walked through the door Mr. Morris greeted us and asked for if we needed help and when we were not able to find the car I wanted Mr Morris and managers worked on finding and had More

by Vanessasweet21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hicks
Sep 14, 2024 -

Heritage Subaru Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Sep 16, 2024 -

Heritage Subaru Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2024

Outstanding Sales Manager! !! Not your typical Sales Manager. Paris genuinely cares about his customers and sales team. He was very friendly and professional. It has been a ple More

by mhsmith485
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Heritage Subaru Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Sep 08, 2024 -

Heritage Subaru Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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