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Heritage Subaru Catonsville
Baltimore, MD
1,514 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,514 reviews
March 23, 2025
Everyone was friendly and efficient. They worked with me to find the perfect vehicle for me and my family. They worked with me to find the perfect vehicle for me and my family. More
by taliano319
March 22, 2025
Queen was awesome! Even though I paid cash for my car she helped me understand technology has changed over the years and I got some extra protection. Even though I paid cash for my car she helped me understand technology has changed over the years and I got some extra protection. More
by samuels.darnell
Employees Worked With
March 20, 2025
I worked with Queen Hall in the finance department. She was so kind and transparent, i would highly recommend her to anyone looking to purchase a warranty. She was so kind and transparent, i would highly recommend her to anyone looking to purchase a warranty. More
by hinkleyadrianna
Employees Worked With
March 20, 2025
She made sure I was satisfied with my car. And answered all my questions about the car And answered all my questions about the car More
by benjaminchavis96
March 20, 2025
She answered all my questions and made sure I was satisfied and happy with my choice satisfied and happy with my choice More
by benjaminchavis96
March 17, 2025
Queen did an excellent job while working our deal . Her knowledge while explaining the warranties & how they differentiate was very exceptional . The next time I purchase I only want to work with her , Her knowledge while explaining the warranties & how they differentiate was very exceptional . The next time I purchase I only want to work with her , she made the process very easy going & satisfying. More
by Javier Gray
Employees Worked With
March 17, 2025
I had a very positive and professional experience with Jessica. She was very accommodating in meeting my scheduling needs. She answered all my questions, even when I asked them more than once. I really a Jessica. She was very accommodating in meeting my scheduling needs. She answered all my questions, even when I asked them more than once. I really appreciated that Jessica helped me set up Bluetooth on the Multimedia System and explained the basics of the operation. I enjoyed meeting with her on my visits to the dealership. More
by cathybarth.1
March 15, 2025
Great customer attention and service. very thorough in explaining everything step by step in the process. very thorough in explaining everything step by step in the process. More
by scottinbalto
March 14, 2025
I have not yet taken delivery of my car. And this would be the fourth time I am buying a car from Heritage Subaru. Go figure! However the call I received from and my interaction with Genera And this would be the fourth time I am buying a car from Heritage Subaru. Go figure! However the call I received from and my interaction with General Manager Mr. Nathan Hollis today, regarding the status of the car, was completely disarming and reassuring. I will give a more complete description of my experience dealing with Heritage Subaru after I take delivery of my car. In the meantime I can only say that Mr. Hollis was very courteous and genuine. He did not appear to sound like merely trying to mollify me or sell me a pitch. He did not even give off the air of a General Manager. He is just a nice, helpful and polite man. More
by KQ@74&68OrNut!
