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Heritage Subaru Catonsville
Baltimore, MD
1,381 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,381 reviews
May 13, 2021
Service staff are excellent.....definitely good at dealing with the public...even the cranky ones. Can't day enough good things about lejuan...excellent at her job. dealing with the public...even the cranky ones. Can't day enough good things about lejuan...excellent at her job. More
by pwh
Employees Worked With
Lejuan Robinson
May 12, 2021
I received personal, friendly, efficient service for my second service check on my 2020 Subaru Crosstrek. The car was ready within a very reasonable time. second service check on my 2020 Subaru Crosstrek. The car was ready within a very reasonable time. More
by Bessaltwer
Employees Worked With
Lejuan Robinson
May 11, 2021
The general manager, Richard Hollander, is excellent. I had a problem with a member of his staff, but Mr. Hollander called me immediately and made it right. I will be purchasing another car from Heritage i had a problem with a member of his staff, but Mr. Hollander called me immediately and made it right. I will be purchasing another car from Heritage in the near future. Thank you, Mr. Hollander. More
by D. Johnson
May 10, 2021
Lejuan is an awesome service tech! She’s friendly, professional, knowledgeable and clearly appreciates her Subaru customers. I always know I’m in great hands when she’s running the show for my car! professional, knowledgeable and clearly appreciates her Subaru customers. I always know I’m in great hands when she’s running the show for my car! More
by Mike
Employees Worked With
Lejuan Robinson
May 09, 2021
Good service. Ms. Robinson helped us with answering my questions and suggested how we can get the tire replaced. Super satisfied with the service today. questions and suggested how we can get the tire replaced. Super satisfied with the service today. More
by Rstripuraneni
Employees Worked With
Lejuan Robinson
May 08, 2021
I received a good offer through email. Went to showroom finalized the deal in few hours. Mr Hoffman gave us a great deal. Mr Hoffman was very helpful throughout. finalized the deal in few hours. Mr Hoffman gave us a great deal. Mr Hoffman was very helpful throughout. More
by hkgkerala
Employees Worked With
May 06, 2021
If you are buying a car work with Abby! Robert was also amazing they both worked hard to help get my dream car!!! Abby went above and beyond to make sure we had a wonderful experience! amazing they both worked hard to help get my dream car!!! Abby went above and beyond to make sure we had a wonderful experience! More
by Astridalexiaa
Employees Worked With
Robert Haas, Abby Diallo
April 30, 2021
The experience was excellent and the service was also excellent. I was especially happy with the service coordinator, Ms. Robinson, who communicated clearly through what proved to be a complex process. excellent. I was especially happy with the service coordinator, Ms. Robinson, who communicated clearly through what proved to be a complex process. I feel like i have a service department that i can trust. More
by Dave S.
Employees Worked With
Lejuan Robinson
April 27, 2021
Outstanding. The Best car transaction I have ever had and that Includes...Range Rover. Mercedes..BMW...Alfa Romeo.....This Subaru experience beats them all! Thanks Guys...U R Awesome! that Includes...Range Rover. Mercedes..BMW...Alfa Romeo.....This Subaru experience beats them all! Thanks Guys...U R Awesome! More
by Dfmar123
