Heritage Subaru Catonsville

My service coordinator Lejuan was the most cheerful, courteous, and attentive person I have met in any service department. That level of commitment translates in to great peace of mind that someone in s courteous, and attentive person I have met in any service department. That level of commitment translates in to great peace of mind that someone in service actually cares about your experience and meeting your expectations. Keep up the good work! More

The sales staff and service staff are excellent. Service advisor ms Robinson displays outstanding courtesy respect and customer service. she is very polite and goes to length to answer all questions and kee advisor ms Robinson displays outstanding courtesy respect and customer service. she is very polite and goes to length to answer all questions and keeps us updated on the progress of work. More

My service advisor was excellent in her knowledge of service needed and communication with me. She knew the answers to my questions, let me know when my car would be ready and the service team kept to t service needed and communication with me. She knew the answers to my questions, let me know when my car would be ready and the service team kept to the time table. More

Service was performed exceptionally. Service rep made it known what else needed to be done. Always a great place to have work done at reasonable prices. known what else needed to be done. Always a great place to have work done at reasonable prices. More

LeJuan was very courteous and professional. Took care of Forester service and explained in detail what was done. Service was quick and efficient. She made sure to ask and answer if I had any questions. Ver Forester service and explained in detail what was done. Service was quick and efficient. She made sure to ask and answer if I had any questions. Very thorough and customer service oriented. Thank you More

Ask for LeJuan Robinson if you getting service done. She got it on lock and is very responsive. Can't speak for the sales division. got it on lock and is very responsive. Can't speak for the sales division. More

Fast, efficient, friendly service by knowledgeable staff. Kept us informed as to status of vehicle service and repairs. Problems were addressed and costs were reasonable. Kept us informed as to status of vehicle service and repairs. Problems were addressed and costs were reasonable. More

I came to Heritage Suburu in catonsvile with an almost zero chance of getting a car. Credit below 500,no cosigner. CHUCK TARK & MIN OH worked diligently and not only got me car, but a 2017! They're not ju zero chance of getting a car. Credit below 500,no cosigner. CHUCK TARK & MIN OH worked diligently and not only got me car, but a 2017! They're not just salesmen, they are good people. The process was easy and I'm more than pleased. I recommend them to anyone, and especially anyone who thinks they can't get a quality car because of their situation. CHUCK & MIN, THANK YOU GUYS SOOO MUCH!!! More

LaJuan was courteous, competent, conscientious and delivered friendly service. Any organization or company would be lucky to have her as part of their staff. She has been my service representative be delivered friendly service. Any organization or company would be lucky to have her as part of their staff. She has been my service representative before and I would be glad to have her help us with our Subaru anytime. Jeff Swiss More

Ms. Robinson was very helpful and considerate. The service was prompt. Ms Robinson went above and beyond by vacuuming my hatch back area. Thank you. service was prompt. Ms Robinson went above and beyond by vacuuming my hatch back area. Thank you. More