Heritage Subaru Catonsville

Cary was a consummate professional in all our engagements with him. Car buying always has a lot of negative energy around it, but for us, working with Cary was a breeze and the entire experience from discuss with him. Car buying always has a lot of negative energy around it, but for us, working with Cary was a breeze and the entire experience from discussions of cost and delivery to the dealership went smoothly. Highly recommend working with him if you have the chance. We’re in DC but driving a bit further out for service is in the cards given the great experience we had with purchasing our Crosstrek. Ashley was super helpful in getting us to find a price that worked for our budget! More

Will Rich was great! He responded to my emails and called me back very quickly. He answered all of our questions thoroughly. It was a great experience! called me back very quickly. He answered all of our questions thoroughly. It was a great experience! More

Excellent service, very nice and courteous staff. It was easy to get in and service was performed on time. The shuttle service was late but still good. easy to get in and service was performed on time. The shuttle service was late but still good. More

Felecia Brown and Robert Haas were outstanding to work with. They helped in every aspect of our purchase without being pushy. Overall their customer service is on point. They listened to our family’s need with. They helped in every aspect of our purchase without being pushy. Overall their customer service is on point. They listened to our family’s needs and helped us choose the car that was right for us. Once choosing the car, they also worked with us to get the best deal. You can tell they value their customers and go the extra mile to make sure you are happy with your purchase. More

After several unanswered phone calls, during normal business hours, to get an appointment, one was finally made. Upon arrival, I was met by LeJuan Robinson who took excellent care of getting me through business hours, to get an appointment, one was finally made. Upon arrival, I was met by LeJuan Robinson who took excellent care of getting me through the whole repair process. I would recommend this dealership to anyone if all the service personnel are as good as Ms Robinson. More

Lejuan is a rockstar! She was extremely helpful and understanding. Helped me navigate through a stressful situation with my vehicle. Was prompt to follow up and went out of her way to provide me with t understanding. Helped me navigate through a stressful situation with my vehicle. Was prompt to follow up and went out of her way to provide me with the details about my service. Great work. Thanks again! – Kelsey More

My service manager is Lejuan Robinson and I think that she is the best service manager that I have ever had since I started buying cars over 45 years ago. She has a very professional manner and she is alw she is the best service manager that I have ever had since I started buying cars over 45 years ago. She has a very professional manner and she is always friendly and eager to help with any problems one might have with there technical. My car is 5 years old and I know that I may be in the market for another one in a few years and because of people like her I would definitely consider a new Subaru at the dealership were she works. She is the best Subaru has to offer. I know that Subaru is one of the best brands out there but it really is a plus to have exceptional people to represent that brand. Well done in hiring Mrs. Lejuan Robinson. More

My wife and I traded in our Impreza for an Outback. Due to the current shortage in car inventory, many dealerships are not willing to negotiate on the price but instead these guys were willing to work with to the current shortage in car inventory, many dealerships are not willing to negotiate on the price but instead these guys were willing to work with us to agree upon a price tag that we both feel comfortable with. Everyone from the sales associate, Stephen Weaver, to the store manager, Robert Haas, were very professional. From the moment we agreed on everything to us leaving the dealership with the new car took about an hour! Signing ducuments used to be a real pain in the butt. There are just a whole lot of forms to sign. But these folks are using a very cool technology that made the signing process super smooth and quick. The business manager, Inam Islam, was an approachable person and patiently went over all those legal documents with us. In a nutshell, I strongly recommend this dealership More