Heritage Subaru Catonsville

Very helpful staff to deal with. The know the way to deal with customers preferences The know the way to deal with customers preferences More

This new car was our second Subaru from this dealer in 2 years. We came back because of our very positive experience the first time. May Farris was our salesperson and she was awesome! Very friendly and eas years. We came back because of our very positive experience the first time. May Farris was our salesperson and she was awesome! Very friendly and easy to talk with. No pressure at all from her and she patiently explained the different trim levels and helped us decide and order the one we wanted. Unfortunately since this was a COVID-era experience, inventory and shipping was a problem but May said that we should have our car by the middle or end of February. And she nailed it! Came in on the 23rd and we went in and she made the whole purchasing and pick up go smoothly and quickly. In our opinion, May deserves 6 stars! More

What an awesome car buying experience. Very transparent, personable, and fun all while maintaining professionalism. We had the pleasure of working with Melvin who was knowledgeable from th Very transparent, personable, and fun all while maintaining professionalism. We had the pleasure of working with Melvin who was knowledgeable from the start and the rest of the sales and financing team were fantastic. I never felt pushed or taken advantage of. So thankful we came here! More

I want to thank Inam Islam for all his help putting our sale together. He went out of his way to make it happen. Also I want to say thanks to Will Rich for his help with the sale and going over everything sale together. He went out of his way to make it happen. Also I want to say thanks to Will Rich for his help with the sale and going over everything with the car and all the details. Also a big thanks to Bryan Engle and the finance dept. for all that they did. We have a Subaru dealer 7 miles from us but we got a much better deal and Customer Service from Heritage who was 145 miles from us and did the whole deal over the phone and e-mails. This is a very go dealership who works together. Thanks again Jeff & Wendy R More

When I entered Heritage Subaru Catonsville’s main door, I was welcomed by Minseok Oh, Sales Consultant. He helped me decide which car best suited my personality and gave me the opportunity to choose from all was welcomed by Minseok Oh, Sales Consultant. He helped me decide which car best suited my personality and gave me the opportunity to choose from all of the options. Min was great and took good care of everything until I finally got the car! I will definitely recommend him! He provides the best customer service. More

I had a great experience, couldn’t be happier with my decision. May was extremely helpful and very pleasant. It made the whole car buying process very easy. decision. May was extremely helpful and very pleasant. It made the whole car buying process very easy. More

I worked with May What a pleasure She’s an amazing salesperson and just an overall nice person I will recommend May to all my friends and family members Subaru is lucky to have May I mean that ! salesperson and just an overall nice person I will recommend May to all my friends and family members Subaru is lucky to have May I mean that ! More

May was very helpful and responsive to my inquiries. I never felt pressured to make a decision. I never felt pressured to make a decision. More

May did a great job, was very helpful during this tough time for car shopping and car buying. Appreciated her clear explanations and her follow up. Recommend her and Heritage. time for car shopping and car buying. Appreciated her clear explanations and her follow up. Recommend her and Heritage. More

This was my second time buying a Subaru from May. She was knowledgeable and transparent about the process, which was a lot different due to covid. She was very on top of the details and timeline. No pressure knowledgeable and transparent about the process, which was a lot different due to covid. She was very on top of the details and timeline. No pressure whatsoever, which is something I appreciated a lot! My trade-in value was practically the same as my purchase price in 2018, so I was able to upgrade. On the day of the purchase, I was in and out in an hour. She is a true professional and makes you feel like a valued customer. Will definitely go back to May when I’m ready for my next car! More