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Heritage Subaru Catonsville

Baltimore, MD

4.8
1,382 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,382 reviews

August 08, 2022

Called the dealership to have a new windshield installed since a rock severely damage the glass. Sadly, I was ignored for 2 weeks and I had to call the general manager. Other services have been outsta More

by Medonnell4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 10, 2022 -

Heritage Subaru Catonsville responded

Hi, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

July 29, 2022

Out of 7 Forrester's I've purchased, this is my 4th car purchase with Ms. May Farris. Her attention to detail and understanding of her customers likes is a gift. Very pleasant ,unassuming but in control. K More

by gcreek
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Heritage Subaru Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 27, 2022

I want to share my experience with this dealer. I got a used wrx back end of April and Its a great car fun n fast. But i did have some issues and they did fix the issues that the car had and i'am v More

by jfc2697
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Inam Islam
Aug 03, 2022 -

Heritage Subaru Catonsville responded

Thank you for sharing feedback about your recent experience with Heritage Subaru Catonsville. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears that did not occur. We greatly appreciate you taking the time to speak with our General Manager, Kenny booth, allowing us to immediately address your concerns and work toward a resolution. As discussed, if you have any additional questions or concerns, please contact Kenny directly at kenny.booth@mileone.com or 443.818.1273. Again, thank you for your review and time.

July 27, 2022

May’s attention to detail, her extensive knowledge and her taking time to listen made for an outstanding purchase of my Outback . May has helped me and my family with previous purchases of Subaru vehicles More

by Carguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 27, 2022

We loved working with Bik! He was knowledgeable, friendly and helpful. He answered all of our questions and made things clear from the beginning. He never pressured us and made More

by jordan4391
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bik Shrestha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Heritage Subaru Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2022

I wanted to take a second to thank Dennis, and Heritage Subaru Catonsville for the work on my 2014 Crosstrek. Dennis really went out of his way to get my car services at the estimate they provided. Denni More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Heritage Subaru Catonsville responded

Hi John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 16, 2022

May did not pressure me which was greatly appreciated. She showed me 2 cars and I bought the second one. They went out of their way to work it out to make my buying experience easy and based on the situat More

by Mkeatley
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Heritage Subaru Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

July 16, 2022

This is the 4th car I l’ve purchased with May! She is awesome! I’ve referred several family & friends to her & all purchased a Subaru & all were as happy as I have been! More

by Kpplas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Heritage Subaru Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

July 15, 2022

May was extremely helpful throughout the whole buying process, even helping me save on car insurance. She went above and beyond to retrieve several items from my trade in. We looked all over for the vehi More

by Danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2022 -

Heritage Subaru Catonsville responded

Hello Danny, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

July 11, 2022

Mousa and Ashley were great to work with, so great we purchased 2 cars! We love the service and genuine care we received. More

by Lia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moussa Sirleaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Heritage Subaru Catonsville responded

Hi Lia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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