Heritage Subaru Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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May Farris and Heritage gave me the best price on my trade in. She also produced a new car out of nowhere. She and Misha showed me that I could live better doing a lease instead of a purchase because trade in. She also produced a new car out of nowhere. She and Misha showed me that I could live better doing a lease instead of a purchase because of the limited amount of miles I drive yearly. The three other dealers contacted said I would have to wait 2 to 3 months for a new car. May produced exactly what I wanted in 3 days. POOF! There it was. I spoke with her on Monday and picked it up on Saturday. After arriving I received exactly what I was quoted on my trade in. The transaction was fast as requested. May made it worth the 118 mile trip to get the car. Thanks so much! I will see you in three years! . More
May is such a joy to work with. Our last three cars were bought from her and I hope I never have to buy a car from anyone else. She’s an expert who is willing to explain the process Our last three cars were bought from her and I hope I never have to buy a car from anyone else. She’s an expert who is willing to explain the process in a way that is understandable to someone who isn’t in the industry. She’s also an honest and kind person which makes the experience that much better. I’ve recommended her to family and friends and she was recommended to me by family. More
I stopped in looking for a car and Cary when the car was not available scoured the Mile One inventory for a car to meet my needs. When we found one he drove us to see it. When it turned out not to be opera not available scoured the Mile One inventory for a car to meet my needs. When we found one he drove us to see it. When it turned out not to be operating correctly. He said I cannot sell you this car as it needs to be service before anyone purchases it. The amount of effort to make sure I was going to get a car to suit my needs was impressive. Even thought we ran out of time and no sale was made. I would highly recommend Cary Hoffman as the sales person to se at this dealership. More
Mrs. May is truly one of a kind. She was patient and kind to me, answering all of my questions and not putting any pressure on me to buy anything. She walked me through every step and maintained communicatio to me, answering all of my questions and not putting any pressure on me to buy anything. She walked me through every step and maintained communication with me the entire time. I heard horror stories about trying to buy a car during this economy and she totally made those into just that, stories. I would implore anyone buying a car to walk in and ask for Mrs. May. She even got me a military discount. She is a tremendous lady. More
I know it's been a while since I bought the 2015 WRX from him when it first launched in 2014, but I remember he was a great caring sales associate. I also bought the 2016 Subaru Forester from him because I k him when it first launched in 2014, but I remember he was a great caring sales associate. I also bought the 2016 Subaru Forester from him because I knew his honesty and caring for his clients, I couldn't go wrong. I highly recommend to buy your Subie from him. I will come back for my next Subie to him, for sure. More
Came to shop for a Subaru for my daughter and I also bought a new Subaru too! My salesman, Mian, and the sales manager, Inam, gave me an offer, I could not refuse... My family and I were treated very bought a new Subaru too! My salesman, Mian, and the sales manager, Inam, gave me an offer, I could not refuse... My family and I were treated very well by Mian, he offered liquid refreshments, lunch and dinner....where have I ever been treated like this at a car dealership? Never! More
Excellent response and customer service. The salesperson was not pushy but made sure they were available if I had any questions. The salesperson was not pushy but made sure they were available if I had any questions. More
I came in to get my tire patched, to my dismay I need a whole new tire. I was so disappointed , however my service was exceptional! Wes , Lyle, Dennis, Mance and Kyrell were great! This is my third Subaru whole new tire. I was so disappointed , however my service was exceptional! Wes , Lyle, Dennis, Mance and Kyrell were great! This is my third Subaru and I will always use heritage subaura Catonsville for sales and service. Thanks again for the great customer service. More
Jonathon was such a great help for finding the right vehicle for both me and my husband! We found what we needed and he helped us through all the paperwork and getting all the extras we wanted. Had a gr vehicle for both me and my husband! We found what we needed and he helped us through all the paperwork and getting all the extras we wanted. Had a great experience with him and with this dealership! More