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Heritage Subaru Catonsville
Baltimore, MD
1,382 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,382 reviews
February 14, 2023
May is a terrific person and a joy to deal with. She is honest, kind and straightforward, and is always good to her word. We have purchased four cars from her and will keep on coming back. She is honest, kind and straightforward, and is always good to her word. We have purchased four cars from her and will keep on coming back. More
by Whitehogan
February 10, 2023
Kathryn was amazing! !! She was patient with me and really helped me a lot. She was extremely personable and it felt like I was working with a friend throughout the entire !! She was patient with me and really helped me a lot. She was extremely personable and it felt like I was working with a friend throughout the entire process. I would recommend any and everyone looking for a car to contact Kathryn. Thank you Kathryn and Ashley! More
by Ariel
February 08, 2023
Kathryn went above and beyond to assist my choosing the perfect car for me. She is knowledgeable and patient. I would recommend anyone work with her when buying their next vehicle! perfect car for me. She is knowledgeable and patient. I would recommend anyone work with her when buying their next vehicle! More
by Morganrebecca
Employees Worked With
Bryan Engle, Kathryn Bitter
February 07, 2023
Ms May Farris was fantastic. She was friendly, professional and knowledgeable. We purchased our first Subaru Outback in 2015 with Heritage Subaru Catonsville, so when we needed a She was friendly, professional and knowledgeable. We purchased our first Subaru Outback in 2015 with Heritage Subaru Catonsville, so when we needed a second new car it made sense to go back. Ms Farris didn't disappoint and gave us another excellent experience with buying a 2023 Subaru Crosstrek Sport, and we love it. More
by triciadlk21
February 07, 2023
"Mrs. May Farris is a Vital and very important person to the Customer Experience. She is compassionate,patient and kind High quality service and knows May Farris is a Vital and very important person to the Customer Experience. She is compassionate,patient and kind High quality service and knows what she is doing. She listened to my needs and wants with no pressure added. i would highly recommend . High Five also goes to Ashley Richards" More
by jsims
February 06, 2023
It was very easy working with May. She accommodated our schedule for the day and time to come in and pick up our ordered Forester. She made the process easy and kept the paperwork orga She accommodated our schedule for the day and time to come in and pick up our ordered Forester. She made the process easy and kept the paperwork organized as we went through the buying process. Altogether a pleasant experience. More
by Subyppl
Employees Worked With
February 06, 2023
Very pleased with the service Safari Walters provides. She keeps track of the service needs so no big surprises. She is personable, well informed and a welcome change. I travel over two hours to get serv She keeps track of the service needs so no big surprises. She is personable, well informed and a welcome change. I travel over two hours to get service because I trust her. More
by kmkabat
Employees Worked With
Sadari Walters
January 31, 2023
This dealership is really helpful and very welcome. The give the best service you can find anywhere. The give the best service you can find anywhere. More
by etzpayet17
Employees Worked With
January 31, 2023
When I think of Subaru & great service, the first name that comes to mind is May Farris. Over the past 6 years, I have been involved in purchasing 8 vehicles for myself & my family from May. I have also h that comes to mind is May Farris. Over the past 6 years, I have been involved in purchasing 8 vehicles for myself & my family from May. I have also had several friends buy from May. Besides being a great sales person, May will follow thru with any help you need at the dealership. I would highly recommend dealing with May on any type of vehicle new or used. She always keeps the customer informed & takes care of their need. MILEONE has a great repersentative in May! More
by uncmiltie
Employees Worked With
Other Employees :
Kevin - Sales Manager, Kenny Booth, Lyle Etzwiler
January 31, 2023
May was a pleasure to work with. She was patient as I looked at several vehicles and answered all my questions. I have purchased several vehicles from here now and always ask for May She was patient as I looked at several vehicles and answered all my questions. I have purchased several vehicles from here now and always ask for May. Also had a good and candid conversation with Kevin, the GSM More
by henndjoe
Employees Worked With
