Heritage Subaru Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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May made the process easy! I really appreciate all the help and assistance the staff gave us! I really appreciate all the help and assistance the staff gave us! More
Great friendly customer service. They will work with you. The process was fast and easy They will work with you. The process was fast and easy More
Bik was an outstanding salesman. He was very attentive to my needs. Highly recommended! I would purchase a vehicle through them again! He was very attentive to my needs. Highly recommended! I would purchase a vehicle through them again! More
May was fantastic! She made the whole process very easy and enjoyable. Would recommend working with her 10/10! She made the whole process very easy and enjoyable. Would recommend working with her 10/10! More
Heritage was considerate of my car needs, effective at showing me the list of cars that fulfilled those specifications, and helpful in the car buying process. showing me the list of cars that fulfilled those specifications, and helpful in the car buying process. More
My husband's and my experience purchasing a car from Mian Farooq was fantastic! I hadn't bought a new car for almost 11 years and wasn't looking forward to the experience. Farooq was patient, informative, an Farooq was fantastic! I hadn't bought a new car for almost 11 years and wasn't looking forward to the experience. Farooq was patient, informative, and never gave my husband nor I the impression that we were under pressure to buy. I can only hope to have another experience like this whenever I purchase my next car! More
I had the privilege of working with Cary Hoffman at Heritage Subaru Catonsville, and I must say, my experience was nothing short of outstanding. From the start, Cary went above and beyond to ensure I w Heritage Subaru Catonsville, and I must say, my experience was nothing short of outstanding. From the start, Cary went above and beyond to ensure I was comfortable and satisfied with my purchase. We agreed on a price for the trade and ordered a new car, but due to supply chain delays, it took six months for the car to arrive. Despite this setback, Cary and his team were fully committed to honoring our original agreement, even though my car's value had depreciated significantly during that time. This level of honesty and integrity is a rare find in the car dealership industry, and I was truly impressed by their commitment to customer satisfaction. Unfortunately, my financial situation changed during the wait, and I had to back out of the purchase. However, Cary and his team were incredibly understanding and transparent throughout the process. Their customer service was exceptional, and I could not be more grateful for their commitment to making my car-buying experience a positive one. I highly recommend Heritage Subaru Catonsville and Cary Hoffman to anyone looking for a new car. The level of customer service and dedication to customer satisfaction is truly remarkable. Thank you, Cary and the Heritage Subaru Catonsville team, for making my experience such a memorable one. More
May was very helpful! She was responsive to all my questions in a timely manner. I bought a subaru outback at the dealership below MSRP. The car had a small crack in the t She was responsive to all my questions in a timely manner. I bought a subaru outback at the dealership below MSRP. The car had a small crack in the tail light which they quickly replaced the same day. More
I bought my wife's car through Cary in 2021 and we loved it so much that I reached back out to get another. He is a great salesman and does NOT do pressure sales.....you tell him what you want, he makes it it so much that I reached back out to get another. He is a great salesman and does NOT do pressure sales.....you tell him what you want, he makes it happen, and he's just an all around great person. Now I've got 2 Subaru Outbacks and if I need another vehicle in the future and he's still working there, I'll ask for him once again. Thanks again, Cary! More
We've bought an Impreza and Crosstrek from May within the last six months. She's great to work with and our overall experience with May, the finance person (Misha?), and the overall dealership experience was last six months. She's great to work with and our overall experience with May, the finance person (Misha?), and the overall dealership experience was very positive. More