Heritage Subaru Catonsville

I had the pleasure of working with May Farris for the purchase of my preowned Subaru. She was patient, kind, and unfailingly patient working with me! I hadn’t bought a car in over 20 years so it was lik purchase of my preowned Subaru. She was patient, kind, and unfailingly patient working with me! I hadn’t bought a car in over 20 years so it was like the first time for me buying a car. However, she made me comfortable with the experience! I highly recommend May when purchasing your car at Heritage Subaru Catonsville! She made sure I was well taken care of from start to finish! As for the dealership, Steve Knolle and May made sure a couple of concerns I had with my preowned Subaru were addressed to my satisfaction. They were both determined to ensure that I was 100% satisfied before I left the dealership! More

I reached out to Heritage Catonsville after a bad attempted buying experience at an independent dealer. Frederick, Nick, Caroline and team all did everything to be transparent and clear and made my attempted buying experience at an independent dealer. Frederick, Nick, Caroline and team all did everything to be transparent and clear and made my buying experience very positive. No pressure, no hidden costs. Took time to walk through inventory and identify vehicles that matched my goals. Car I was interested in was ready and waiting for me. Highly impressed with level of customer service. Definitely recommend this dealership. More

Fred, Dave and Antonio did an awesome job on getting me a beautiful Outback Limited XT! beautiful Outback Limited XT! More

Ms. Farris is thorough and professional and easy to work with. She is great to work with and I will be sure to buy my next Subaru from her also :) with. She is great to work with and I will be sure to buy my next Subaru from her also :) More

I appreciated the professionalism and friendliness of May Farris. She made the best of - what was for me - a very stressful situation. This was my second purchase of a new car at this dealership, and worki Farris. She made the best of - what was for me - a very stressful situation. This was my second purchase of a new car at this dealership, and working with May Farris was the primary reason. Her kindness was extraordinary; she patiently answered all my questions. She was always ready and available to meet with me when and gave me great information about my car. Everyone that I came into contact with was extremely helpful and I had a very good overall experience. More

Amazing service, found what I was looking for incredibly quickly and had many options to choose from. May was amazing and helped me through the entire process and now I have a car I love! quickly and had many options to choose from. May was amazing and helped me through the entire process and now I have a car I love! More

This was an excellent experience, all the way around. We had such a great experience with May Farris when we bought our 1st Subaru, we decided to go back for our 2nd. May is not only friendly and acco We had such a great experience with May Farris when we bought our 1st Subaru, we decided to go back for our 2nd. May is not only friendly and accommodating, but also knowledgeable about the product. We will be back for our 3rd! More

I recently bought a new Subaru Ascent from Heritage Subaru. My salesperson, Cary Hoffman, was outstanding. Cary went above and beyond to locate the exact vehicle I wanted, and secured the vehicle fro Subaru. My salesperson, Cary Hoffman, was outstanding. Cary went above and beyond to locate the exact vehicle I wanted, and secured the vehicle from a dealer thousands of miles away. I had contacted almost every other Subaru dealer in the Washington DC area but none offered the level of service and dedication to getting me the vehicle I wanted that Cary did. Moreover, Heritage also offered me the best price (by a lot) of all the dealers I had spoken to. I ended up with the exact vehicle I wanted at a very fair price. This was the best vehicle buying experience I have ever had. More

I've purchased 5 Subarus from this dealership beginning about 1999 or so. May has helped find the right vehicle for me in all of the situations. The service department is also noteworthy in assisting wit about 1999 or so. May has helped find the right vehicle for me in all of the situations. The service department is also noteworthy in assisting with special requests. I always recommend Heritage and May Ferris Coaxum when anyone comments on my vehicle. More

Great experience from start to finish. Fred was very helpful, knowledgeable, and friendly. We love our new Subaru! Fred was very helpful, knowledgeable, and friendly. We love our new Subaru! More