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Heritage Subaru Catonsville
Baltimore, MD
1,383 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,383 reviews
October 21, 2023
They were very responsive to our concerns and questions. Quickly corrected small problems after sale. Quickly corrected small problems after sale. More
by mills56
October 21, 2023
Excellent service-price- Location Etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc More
by Johnemarya
October 14, 2023
Brent Jones is a knowledgeable service leader and manager who gets the job done on time and done right the first time at mile one. Everything down to the last detail was done perfectly. without exception who gets the job done on time and done right the first time at mile one. Everything down to the last detail was done perfectly. without exception More
by Don
Employees Worked With
unknown check record
October 13, 2023
Brent Jones was a great person to interact with at mile one. Made everything easy and straightforward one. Made everything easy and straightforward More
by ctboughter
October 12, 2023
May made me feel very comfortable and was so patient in answering my questions. She was wonderful to work with! answering my questions. She was wonderful to work with! More
by Jmaher43
October 12, 2023
In the past 5 years May has been "go-to" person for vehicle purchases or leasing. May has always been dependable. She always promptly follows-up with answers to my questions and makes the entire expe vehicle purchases or leasing. May has always been dependable. She always promptly follows-up with answers to my questions and makes the entire experience so much more pleasant. There are many things I like about working with May but the one very important one is the trust she has built with me ever since the first time I purchased a Subaru. I don't know how many more Subarus there will be in my future but if the need arises again for myself or a family member, I will always go to May. More
by hchao8589
October 11, 2023
I service my three Subaru’s with Heritage. Safari has been my service rep and I am always satisfied with her help. She is consistent in her handling my service requests. Always pleasant and al Safari has been my service rep and I am always satisfied with her help. She is consistent in her handling my service requests. Always pleasant and always aware of my needs. I respect her advise. More
by abrahamjoshua
Employees Worked With
Sadari Walters
October 10, 2023
Aaron was excellent when contacting us about car 2x…. Service manager also excellent.. friendly.. forgot name and the worker who got my car was super.. made sure it was washed and even vacuumed again…. Service manager also excellent.. friendly.. forgot name and the worker who got my car was super.. made sure it was washed and even vacuumed again…. Great service More
by Orioles
Employees Worked With
Aaron
October 09, 2023
Frederick James got us a great deal on a new Subaru. He was very patient, spent time understanding our needs and worked very hard to get us the price that we wanted and the service and quality that we a He was very patient, spent time understanding our needs and worked very hard to get us the price that we wanted and the service and quality that we appreciate. This is the second time we’ve come to heritage Subaru, and will certainly use them again in the future thanks to salespeople the caliber of Mr. James. More
by brendahensley
