Heritage Mazda of Bel Air

Very pleased My visit to Heritage Mazda was pleasant experience. I needed to get two recall notices attended to. It only took a few minutes to get the paperwork do My visit to Heritage Mazda was pleasant experience. I needed to get two recall notices attended to. It only took a few minutes to get the paperwork done when I dropped the car off and I was on my way with a complementary loaner. I received a call from the service manager telling me of some other minor problems with the car that they found during the inspection. They completed all of the work by 12:30 pm. That's only 3 hours from start to finish. Not bad. More

Excellent experience Friendly and courteous service, very professional. All work was done on time according to the appointment I made. Free coffee and very comfortable wai Friendly and courteous service, very professional. All work was done on time according to the appointment I made. Free coffee and very comfortable waiting area. More

Very good service Very solid service from Paul. He was very patient, attentive, and just a genuine guy. Wants his customers to be happy, and did everything he could to Very solid service from Paul. He was very patient, attentive, and just a genuine guy. Wants his customers to be happy, and did everything he could to get me in my perfect car. More

Positive people who willing to work with you and listen I am giving them this rating on my experience from the sale to the finance experience. Amy was fantastic and she gave me the best car buying experien I am giving them this rating on my experience from the sale to the finance experience. Amy was fantastic and she gave me the best car buying experience I have ever had . It was a pleasure dealing with her. Compared to the other dealers I dealt with it prior to buy from Heritage Mazda More

Outstanding service From the greeting at the door to the financial team to exiting the dealership with my new vehicle....the service was AMAZING. I would recommend Mazda From the greeting at the door to the financial team to exiting the dealership with my new vehicle....the service was AMAZING. I would recommend Mazda Bel Air More

Great Deal! Great buying experience on 2018 Mazda 3 and the best deal that I have ever received on a new or used car. Amazing customer service ,they listen to you Great buying experience on 2018 Mazda 3 and the best deal that I have ever received on a new or used car. Amazing customer service ,they listen to your needs and make it happen. I will be buying another Mazda from Heritage Bel Air very soon to replace our aging Mazda. We are a Mazda family now and it will stay that way great products and exceptional service. Good job team! More

Amazing People, Amazing Dealership Heritage Mazda is a full one hour drive from where I live, but I made the drive anyway and I'm glad I did. Everyone from manager to sales to accountin Heritage Mazda is a full one hour drive from where I live, but I made the drive anyway and I'm glad I did. Everyone from manager to sales to accounting were helpful, knowledgeable, friendly but most importantly they knew customer service, even at 12am! Devon and Wil were amazing on the phone before I visited the dealership, so I just had to drive there. Rob, Rodney Shawn and others also made my first car buying experience an excellent one. And as an added bonus, I met the man behind the voice...Wil Wells...I say again, you need your own entire radio station! (as a side gig of course :)) More

Excellent I had a wonderful experience. All of the Sales Representative are warm and welcoming honest and knowledgeable. Special Thanks Paul, Steve, Rob a I had a wonderful experience. All of the Sales Representative are warm and welcoming honest and knowledgeable. Special Thanks Paul, Steve, Rob and All Of The Heritage Mazda Team Fallston MD More

100% All Around This place is the bomb, I walked away feeling satisfied and that's sometimes difficult for me! I really appreciate the work these guys put in with the This place is the bomb, I walked away feeling satisfied and that's sometimes difficult for me! I really appreciate the work these guys put in with their wonderful attitudes, knowledge and expertise. Steve Ward sold me my Mazda 6 and I loved every minute of it (still loving the mazda). Made an appt got in early and he took care of me right away. Took the normal time but it felt like 30 minutes passed with Steve. I hope the higher ups know the gold that is in this dealership although I understand to sell is the job but these guys are golden and don't make you feel like a walking dollar sign. Thanks again and I will recommend and be back!! More