Heritage Mazda of Bel Air

40000mile service The new facility was very impressive, the waiting rm very comfortable with complimentary drinks. Mike was my service manager and did a surperb job inf The new facility was very impressive, the waiting rm very comfortable with complimentary drinks. Mike was my service manager and did a surperb job informing me of everything. I have worked with Jordan in the past few visits and the same can be said for him. A pleasant service experience ! More

Great service Jordan is wonderful. I called this morning, and they got me in by 10:20 a.m., oil change and all points check. Done by 11:15 a.m. Thank you! Jordan is wonderful. I called this morning, and they got me in by 10:20 a.m., oil change and all points check. Done by 11:15 a.m. Thank you! More

Best place ever! I drove over an hour to get to heritage mazda in fallston and i am really glad i did! I was particularly difficult to help due to my complex situation I drove over an hour to get to heritage mazda in fallston and i am really glad i did! I was particularly difficult to help due to my complex situation and my lack of faith in car dealerships due to being mistreated at other dealerships. The entire team was amazing. Kind. Wonderful. Phil, Steve, Sean and Ryan really went above ans beyond my expectations. They did more than "just sell me a car". They had patience and ensured i was getting something along the lines of what i wanted and something that i could afford. They sold me a family. They sold me a friendship. They sold me to referring them to others because they were up front, honest, and dedicated to helping me! They also restored my faith in car dealerships and proved that there are people out there who are truly dedicated to the customer and who are looking out for their best interests. These guys were amazing. I dont plan to have to get another car anytime soon but if the need should arise i am definetly going to return to this dealership. And i will definetly be recommending them to others. Thank you from the bottom of my heart for helping me with this car and my kids absolutely love the car! We named it Mikey. More

So Easy Great experience at Heritage Mazda today. I found a model I wanted to look at on their website and put in for more information. Within minutes Andre, Great experience at Heritage Mazda today. I found a model I wanted to look at on their website and put in for more information. Within minutes Andre, one of their online sales reps, called to see when I could come in and take a look at it. Andre set me up with one their salesmen Steve. After we talk about what sort of criteria I was looking for in a new car he had beautiful Chryster 200 brought up to test drive. He listened to my needs and didn't try to oversell me. If it hasn't been for a hold up from my insurance company I would have been done in record time. Overall great friendly staff and easy no stress process. More

Good customer service. Jordan is very nice and courteous. The service s performed was a little bit more expensive than I expected. But overall experience was good. My car is working fine so far The service s performed was a little bit more expensive than I expected. But overall experience was good. My car is working fine so far More

Efficient, polite, trustworthy Wonderful treatment, outstanding service. I purchased my vehicle at heritage Mazda about a year and half ago. I continue to have service visits ther Wonderful treatment, outstanding service. I purchased my vehicle at heritage Mazda about a year and half ago. I continue to have service visits there. I have never had a bad expience. More

Honda CR-V Used Car Inquiry My wife and I recently lost our two older vehicles in car accidents. We were considering possibly purchasing two used CR-Vs, one low mileage plus an My wife and I recently lost our two older vehicles in car accidents. We were considering possibly purchasing two used CR-Vs, one low mileage plus an older one with more mileage. Due to great financing for a new CR-V, we chose new, but as soon as we are able my intent is to return and have Ken Arment help me find a replacement vehicle to get to and from work. In my dealings with Ken, we found him to be very professional, knowledgeable, and sincere in helping us - I would be very disappointed if we couldn’t work with him in the future. Over my lifetime of buying vehicles, I wish I had developed a great relationship with him years ago. In my opinion, he is a great asset for the Heritage Mazda Bel Air sales team! I have no negative comments, only good about Ken and the help he provided. Best wishes to all of you for a successful and profitable 2019! Steve McCurdy More

Very Honest! Brought my car in for an electrical issue or battery issues, nothing found wrong according to service department. I was glad they didn’t just charge Brought my car in for an electrical issue or battery issues, nothing found wrong according to service department. I was glad they didn’t just charge me for some made up fix. Instead, they took Thier time to investigate and found nothing wrong but a worn out battery. More

Fantastic!!! Breautiful new building and excellent, promt, and friendly service. Jordan always goes out of his way to be helpful. As always, I am more than satisfi Breautiful new building and excellent, promt, and friendly service. Jordan always goes out of his way to be helpful. As always, I am more than satisfied More

Excellent Service. Prompt attention to your needs. Friendly, fast, and fair service. Jordan handled everything in an efficient and thoughtful manner. He cared about m Prompt attention to your needs. Friendly, fast, and fair service. Jordan handled everything in an efficient and thoughtful manner. He cared about my time and my bottom line. More