Heritage Mazda of Bel Air

Amazing dealership I have been buying my cars from this dealership for years and they never have disappointed me once. I recently visited the dealership with low hopes I have been buying my cars from this dealership for years and they never have disappointed me once. I recently visited the dealership with low hopes on being able to get a new car due to my credit score. This dealership had the best customer service and did everything they could do to help me. Even though I was there for hours, I was able to drive off in a new 2019 Mazda CX-5. I am more than satisfied with my purchase! More

Great Service Advisor! Good afternoon Robert Unfortunately I couldn't make it up to Mazda to see you on your last day, because of work. I'm doing 16 hours today and yest Good afternoon Robert Unfortunately I couldn't make it up to Mazda to see you on your last day, because of work. I'm doing 16 hours today and yesterday I did the same. But you will be definitely be missed by myself, my wife, and soooooooooo many others ( customers & former co workers )!!! You are a great Service Advisor and I will never forget the many years of great service that you always provided me, my wife and so many others. I will definitely stay in touch with you!!!!! Good Luck More

New Car Purchase John was unbelievable in helping me purchase my Mazda CX-5. He was friendly, informative, and a great conversation. I guarantee that no one in the are John was unbelievable in helping me purchase my Mazda CX-5. He was friendly, informative, and a great conversation. I guarantee that no one in the area knows more about the Mazda brand than John. BUY FROM HIM!!! More

A-Mazda-ing Experience The dealership was a pleasent experience. I contacted Damon on the phone to explain my desire for a new vehicle. He set me up with an appointment wi The dealership was a pleasent experience. I contacted Damon on the phone to explain my desire for a new vehicle. He set me up with an appointment with John who with the help of Ryan help me purchase a new mazda. They handled everything while I relaxed and waited. All done within 2 hours I was walking out the door with a brand new mazda. It was an a-mazda-ing experience... More

Excellent sales experience Sales professional Wil Wells went out of his way to accommodate our schedule that was initially very limited timewise. We returned the next day and Wi Sales professional Wil Wells went out of his way to accommodate our schedule that was initially very limited timewise. We returned the next day and Wil quickly focused in on our desires and found exactly the right car for us (CX-9). More

were met at the door Steve Ward was upfront and down to earth. No bull.Everyone there was ready to sell a car. After our experience at Thompson this was a pleasure. Steve Ward was upfront and down to earth. No bull.Everyone there was ready to sell a car. After our experience at Thompson this was a pleasure. More

Great car buying experience For me buying a new car is stressful, my trade in was 14 years old! I had it narrowed down to two cars and Mazda was one of them. Steve Ward was extre For me buying a new car is stressful, my trade in was 14 years old! I had it narrowed down to two cars and Mazda was one of them. Steve Ward was extremely helpful he explained everything in terms that I understood and patiently answered all of my question and concerns. Everyone that we dealt with at Heritage Mazda were friendly and helpful. And I really like my car a lot! They took the stress right out of the experience and made it easy. More

Great buying experience. Steve Ward was a great person to buy a car from. I am very satisfied with my 2019 Mazda cs 5. He listened to my concerns and met them all to my sati Steve Ward was a great person to buy a car from. I am very satisfied with my 2019 Mazda cs 5. He listened to my concerns and met them all to my satisfaction. More

Excellent internet experience I was internet shopping for mx5. Andre Coleman was my contact. He reached out to me immediately. He was prompt with responses to all questions. W I was internet shopping for mx5. Andre Coleman was my contact. He reached out to me immediately. He was prompt with responses to all questions. When I went to dealership the car we had discussed was ready for me to test drive. During the sales process I changed my mind about the color. Andre wanted me to get the color I really wanted so he took it off the showroom floor and redid the paper work. The price that was quoted from the website was the price that i paid. The other members of the sales team all stopped by to ensure that all was fine. It was a very good experience. More

Brake Repairs Repairs to brakes (sand rotors and replace pads) were done in a timely manner and expected cost. Vehicle breaking is now working as it should -- no s Repairs to brakes (sand rotors and replace pads) were done in a timely manner and expected cost. Vehicle breaking is now working as it should -- no shimmy or vibration. More