![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Heritage Mazda of Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,685 reviews
Superb customer service! Wil is a great salesman and person. I have purchased my last 4 Mazdas from this dealership. They work with you and want you to be happy with your pur Wil is a great salesman and person. I have purchased my last 4 Mazdas from this dealership. They work with you and want you to be happy with your purchase. You don't feel pressured, they feel like family. More
Fantastic Service! I am newer to the Maryland area and I drive a Chevy Equniox, however I know someone in the service department here so I bring my car here to be servic I am newer to the Maryland area and I drive a Chevy Equniox, however I know someone in the service department here so I bring my car here to be serviced (other than recall work which requires a Chevy dealer). It’s hard to find a trustworthy mechanic and/or automotive shop and when you do, you hold on to them. The level of customer service here at Mazda is like no other. They treat every customer with dignity, respect and like family. The waiting room is always clean and well stocked and everyone is friendly. Whenever I’m ready to upgrade, I will definitely be buying a Mazda from here! Thanks guys! 😃 More
My experience Today's experience at, Mazda was absolutely incredible! I worked with, Andre Coleman and. Ryan Luckert. They were both very friendly, courteous b pati Today's experience at, Mazda was absolutely incredible! I worked with, Andre Coleman and. Ryan Luckert. They were both very friendly, courteous b patient and hands on. Throughout this entire process. I'm glad I went with my gut and chose Mazda Belair. To walk me through this process. More
Stress Free Car Buying Experience This was the easiest most stress free car buying experience of my life. I worked with Andre Coleman and Ryan. They were patient and kind. They made my This was the easiest most stress free car buying experience of my life. I worked with Andre Coleman and Ryan. They were patient and kind. They made myself and my husband feel at home. They worked efficiently and tenaciously to find me a suitable car. I was in and out of there in 2 hours flat with my 2016 Mazda 3. This is an Awesome company and I recommend you try them out! Excellent car buying experience! More
2018 Mazda3 Grand Touring Was in a pretty bad financial situation due to my old cars' negative equity but Steve and his team really went the extra mile to find something that w Was in a pretty bad financial situation due to my old cars' negative equity but Steve and his team really went the extra mile to find something that worked. This was my second vehicle through this dealership and it was certainly not my last as I still want a CX5 for the wife. More
Great experience!!! I was very stressed when I walked into Heritage Mazda. Then I met Ken. He made the car buying process very easy and also quick. Only needed to look at I was very stressed when I walked into Heritage Mazda. Then I met Ken. He made the car buying process very easy and also quick. Only needed to look at and test drive one car! It's perfect. I love it.! Ken found the car and Gene worked the trade-in and offer with me and I left a very happy customer. More
Problem resolution I had an issue with a service I received and I contacted the dealership multiple times and never received a follow up phone call. I purchased my car I had an issue with a service I received and I contacted the dealership multiple times and never received a follow up phone call. I purchased my car at this dealership and have had both of my vehicles serviced here multiple times. Very disappointied. More
Absolutely amazing experience Absolutely an amazing experience. Worked with Ken from start to finish, amazing customer service, and he delivered the car to our front door! A++. We Absolutely an amazing experience. Worked with Ken from start to finish, amazing customer service, and he delivered the car to our front door! A++. We look forward to doing business in the future with Ken. More
Beat dealer Loved my dealer and made the process of getting my first car so easy! I was extremely nervous, but he simplified everything and helped me out the most Loved my dealer and made the process of getting my first car so easy! I was extremely nervous, but he simplified everything and helped me out the most. More
Fantastic experience! We couldn't have asked for a better experience! Andre, Ryan, and Jason were easy to work with and very thorough! We were under time constraints and th We couldn't have asked for a better experience! Andre, Ryan, and Jason were easy to work with and very thorough! We were under time constraints and they made sure to get us out the door and on our way with our new vehicle on time! We not only would recommend them but would definitely buy another car from them! More