Heritage Mazda of Bel Air

I wanted to take a minute to rate my experience at Heritage Mazda of Bel Air. Great experience! Paul Gallo was assertive , knowledgeable, polite and professional. I never felt pressure or rushed. Heritage Mazda of Bel Air. Great experience! Paul Gallo was assertive , knowledgeable, polite and professional. I never felt pressure or rushed. I had awful experiences at other dealerships and was really dreading dealing with another one but my experience at Heritage Mazda was right on. I will never go to another dealership or work with anyone except for Paul and the team at Heritage Mazda. Doug in the finance office was awesome too. Thank You so much!!! I love my 4Runner. More

Love working with the team at Heritage Mazda in Bel Air! They made the process of acquiring my CX9 a great experience. Wil Wells was thorough in preparing for the process and walking me through the entire They made the process of acquiring my CX9 a great experience. Wil Wells was thorough in preparing for the process and walking me through the entire sales experience. His communication before and after the sale was exceptional. Thank you Heritage - I love my new CX9 More

I bought a 2018 Mazda and it was the easiest and painless purchase for me yet. I have to put in a good word for Anthony Harris. By far the best experience I have had with a cart salesman. purchase for me yet. I have to put in a good word for Anthony Harris. By far the best experience I have had with a cart salesman. More

I don't typically write reviews but in this instance I felt compelled to do so. Anthony Harris was exceptional in assisting me in finding the right vehicle for me. I went into the dealership looking for a felt compelled to do so. Anthony Harris was exceptional in assisting me in finding the right vehicle for me. I went into the dealership looking for a specific pre-owned CX-5, which wasn't available on the lot. However, I test drove one that was similar. After listening to my needs and wants, Anthony suggested I look at a CX-30 and he was spot on. That's what I ended up purchasing. He was very personable, pleasant, knowledgeable and an absolute pleasure to work with. He wasn't fake, pushy or pressing but rather kind, patient and yet still completely professional. Put it this way, by the end of the process I wanted to invite him over to dinner with my family. That says a lot as I'm typically the type to be skeptical of people, especially car salesman, as I haven't had the best experiences in the past with them (particularly at a large dealership just down the road). In my wife's words, "he was awesome!" If you're hesitant about buying a new or used car because of past experiences, go into Heritage Mazda of Bel Air and ask for Anthony and all will be well. More

Chisom very informative and helpful. Folled up with me to make sure everything was going well with the new car.Everyone very friendly and helpful. This is the 3rd Mazda leased make sure everything was going well with the new car.Everyone very friendly and helpful. This is the 3rd Mazda leased More

They are very accommodating and upfront with you about service cost and wait time. As you wait, they keep you informed about progress and if any additional repairs may or may not be necessary. service cost and wait time. As you wait, they keep you informed about progress and if any additional repairs may or may not be necessary. More

Everyone was very courteous and efficient. My wait for my car was reasonable and the courtesy drop off and pickup was most helpful. A very pleasant experience overall. my car was reasonable and the courtesy drop off and pickup was most helpful. A very pleasant experience overall. More

I’ve been servicing my current Mazda and my prior one at Heritage. Service has been generally as I would expect, but at times sporadic. The waiting area for service could be better. Heritage. Service has been generally as I would expect, but at times sporadic. The waiting area for service could be better. More

I just can't say enough about what a positive experience I had at Heritage Mazda of Bel Air! Wil Wells went above and beyond to ensure that I was 100% happy with my new car. He is patient, personable, and m I had at Heritage Mazda of Bel Air! Wil Wells went above and beyond to ensure that I was 100% happy with my new car. He is patient, personable, and made me feel like a member of his family! Ryan, in finance, was also amazing! He made sure that I got the car that I wanted, with all of the features that I wanted, for a payment that I am comfortable with. Everyone that I spoke to there was friendly and helpful. I highly recommend Heritage Mazda of Bel Air! More

Needed immediate service for a damaged tire and the issue was taken care of in a timely manner. Jarrett and Mellissa were very helpful dealing with my problem. Have always been pleased with the professionali was taken care of in a timely manner. Jarrett and Mellissa were very helpful dealing with my problem. Have always been pleased with the professionalism of the service staff and the quality of work. More