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Heritage Mazda of Bel Air
Fallston, MD
1,758 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,758 reviews
September 17, 2021
servive was good at this dealership.My car was washed at dealership.Afterwards I noticed a scratch on hood of car that was not there previously.It looked like a tool had been dropped on the hood. dealership.Afterwards I noticed a scratch on hood of car that was not there previously.It looked like a tool had been dropped on the hood. More
by bqoo243
Employees Worked With
Other Employees :
Rodney Dais, James McHugh, Michael Boulan, Matthew Elza, Anthony Harris, Jarrett Gillespie
September 16, 2021
Cassanda Foss was very helpful and friendly. She has great Customer service skill and would recommend my family and friend to connect with her if they every buy a car from that dealership. great Customer service skill and would recommend my family and friend to connect with her if they every buy a car from that dealership. More
by monroea
September 15, 2021
Wonderful experience !! Wil Wells was amazing to work with and made me feel like part of the family ! Very clean, friendly and professional environment with a focus on customer service. Would highly re with and made me feel like part of the family ! Very clean, friendly and professional environment with a focus on customer service. Would highly recommend to friends and family. More
by Rose
Employees Worked With
Ryan Lueckert, Wil Wells
September 15, 2021
Heritage is a fine Mazda dealer conveniently located on Route 1 in Bel Air. This CX5 is my first Mazda and we are delighted thus far! Route 1 in Bel Air. This CX5 is my first Mazda and we are delighted thus far! More
by gscollan
September 14, 2021
Is very good .I’m so happy!is very very good! I will tell my friend go there to buy the car. my friend go there to buy the car. More
by kittylovemu
September 11, 2021
The person that helped me in the service department was friendly, knowledgeable and thorough. My car was ready much sooner than expected and clean too friendly, knowledgeable and thorough. My car was ready much sooner than expected and clean too More
by gilperrone
September 10, 2021
disappointed pd $70 to check my front end suspension. Mazda Heritage said everything was ok. Took my car to jiffy lube they found stabilizer bar frame bushings and other bushings needed lube noise gone Mazda Heritage said everything was ok. Took my car to jiffy lube they found stabilizer bar frame bushings and other bushings needed lube noise gone More
by B Ball Express Expresss
Employees Worked With
September 10, 2021
Outstanding customer service! Rodney made a point to come and introduce himself and if he could be of any assistance during my visit. Something other car dealerships don't bother doing. Rodney was personable and introduce himself and if he could be of any assistance during my visit. Something other car dealerships don't bother doing. Rodney was personable and pleasant to speak with. He made us feel comfortable and unpressured which helped make our decision to purchase a new Mazda vehicle. In addition to this, after purchasing the vehicle a few days later I noticed a non repairable nail in one of the tires. Without hesitation, Rodney asked the service department to replace the tire free of charge! Talk about being loyal to customers!! two thumbs up Rodney! More
by LT
Employees Worked With
Eugene, Rodney Dais
September 09, 2021
Cassandra was very attentive. She was amazing! She took the time to explain all the areas of the car to ensure I knew how exactly to operate the car the time to explain all the areas of the car to ensure I knew how exactly to operate the car More
by gentrychelsea123
Employees Worked With
September 09, 2021
Very clean showroom and very friendly and helpful employees. Our sales girl was not pushy and explained all the features of the car I was considering purchasing. Very unstressful and went out of the employees. Our sales girl was not pushy and explained all the features of the car I was considering purchasing. Very unstressful and went out of their way to make the process/purchase easy and accommodating. More
by horses2004
