Heritage Mazda of Bel Air

The Heritage Mazda of Bel Air service department has been awful to deal with. They’ve repeatedly been unable to repair an electrical issue that causes the battery to drain. They’ve told us that the car is un awful to deal with. They’ve repeatedly been unable to repair an electrical issue that causes the battery to drain. They’ve told us that the car is unsafe to drive yet refuse to work with us to get it towed (we’ve brought it in three times and had it towed twice). My grandchildren ride in that car and my daughter needs it for work but they refuse to fix the issue. Our family will certainly not be purchasing any Mazdas any time soon . Christine Dunbar More

Excellent customer service, knowledgeable about the car, clear delineation of purchase price and fair trade. clear delineation of purchase price and fair trade. More

Anthony was the BEST! ! Went over every feature with my new car and was very patient. Wish I could give bonus stars for being such a Nice person! ! Went over every feature with my new car and was very patient. Wish I could give bonus stars for being such a Nice person! More

I worked with Paul Gallo in purchasing my new Mazda. He was a pleasure to work with! Knowledgeable and friendly. I appreciate that he wasn’t about selling me a car in the typical “salesman” fashion (esp He was a pleasure to work with! Knowledgeable and friendly. I appreciate that he wasn’t about selling me a car in the typical “salesman” fashion (especially in this market). He gave me all the facts and information I asked for and assisted me in making my decision, without being pushy to make a sale. This was my first time purchasing a new car all by myself and it was actually an enjoyable experience. Highly recommend working with Paul, 10/10! More

Heritage Mazda made it easy to buy a new car in this current climate. They helped me put a deposit down on an incoming dealer allocated CX-30 Select. Their transit estimate was pretty accurate and the c current climate. They helped me put a deposit down on an incoming dealer allocated CX-30 Select. Their transit estimate was pretty accurate and the car came the same week that they said. Both Steve and Ryan were patient throughout the whole experience. Thank you guys alot! More

Awesome experience with Ken, the best sales person. He took care all the details about the car. also after I drove home, got a surprise gift from Amazon next day. so sweet. also help me get the navigat He took care all the details about the car. also after I drove home, got a surprise gift from Amazon next day. so sweet. also help me get the navigation SD card through online. It's worth to drove hour and half to get my new Mazada CX30, Excellent experience. Highly recommended ! More

Ken was very nice to deal with. Very smooth experience and could tell he genuinely wanted to help me out. Very smooth experience and could tell he genuinely wanted to help me out. More

Such a great dealership! Ken was amazing! He really went above and beyond and truly cared! He worked to make sure I had a safe car for me and my family that did not break my Ken was amazing! He really went above and beyond and truly cared! He worked to make sure I had a safe car for me and my family that did not break my budget. More

This is the 4th car we have bought from the dealership and 3rd from Ken. It won't be the last. and 3rd from Ken. It won't be the last. More

Heritage Mazda, wasss so kind to me and they EXCEEDED MY EXPECTATIONS. I’ve been trying to trade in my car and I’ve been to over 7 dealerships in the last 2 years and NOT ONE dealership was able to work wit EXPECTATIONS. I’ve been trying to trade in my car and I’ve been to over 7 dealerships in the last 2 years and NOT ONE dealership was able to work with me. They listened to me & understood my situation. To RYAN, GENE, & KEN thank you Soo much I absolutely loveeee my MAZDA! You guys were so great!!! More