Heritage Mazda of Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Ken made the whole process easy and less stressful. Would recommend others to contact Ken if they need a car! Would recommend others to contact Ken if they need a car! More
Our sales representative, Ken, was amazing to work with . .. incredibly friendly, knowledgeable, helpful ... and applied NO pressure throughout our "car-shopping" and our car purchase experiences. Instrument .. incredibly friendly, knowledgeable, helpful ... and applied NO pressure throughout our "car-shopping" and our car purchase experiences. Instrumental in pointing out and describing the many technological and safety features of our new CX-50 while on test drive(s), he remains accessible by 'phone and in-person, and continues to provide "after-the-sale" assistance, as needed. Likewise, Franklyn, the Sales Manager, cooperated with me initially in securing an attractive on-line price for our vehicle, while the Finance Manager also took great interest reviewing and explaining available purchase options without undue pressure. The showroom was comfortable and all members of staff with whom we casually interacted were equally accommodating. Thank you for a truly pleasant car-buying experience. More
Great experience, worked with us to get a great deal, would use them again for future purchase and recommend. would use them again for future purchase and recommend. More
Chris was very helpful with the purchase of my Mazda CX-50. I told him what I was looking for and the price range that fit my budget and he helped deliver that. Would recommend Chris CX-50. I told him what I was looking for and the price range that fit my budget and he helped deliver that. Would recommend Chris More
Steve Ward! Marty and I want to thank you for helping us purchase our car. Not only did you take the time to explain all the different features and all Marty and I want to thank you for helping us purchase our car. Not only did you take the time to explain all the different features and allow us to drive her a bit longer than just around the block, after purchase you came out to the car with me and immediately pair my phone with the car. Now that’s service and greatly appreciated. That’s 5 star service in my book! When we’re looking for the next vehicle, we’ll definitely come in and work with you again without any hesitation. Wishing you all the best! Diana and Martin S. More
Paul was excellent and everyone was super nice and helpful. Truly a great experience 10/10 helpful. Truly a great experience 10/10 More
My husband and I had purchased a Mazda CX-5 elsewhere, but we were still looking at options, as we were not completely satisfied. I called Mazda Bel Air and reached Anthony to inquire about a couple of Ma but we were still looking at options, as we were not completely satisfied. I called Mazda Bel Air and reached Anthony to inquire about a couple of Mazda CX-5s I saw on their website. He immediately answered my questions and was extremely transparent and helpful. Anthony knew we had a limited window to return the car we had bought, so he quickly sent me over some amazing options in our budget. He was very responsive, professional, and mindful of our wants and price point. After we agreed on a fantastic Mazda CX-5, we returned our other vehicle and Anthony generously provided us with transportation to the dealership. He was very knowledgeable about the vehicle and took time to demonstrate all its features. The sales transaction went smoothly, although the staff did push a few sales pitches we had to decline more than once, it was overall efficient and everyone was very professional. Amazing customer service, pricing, and inventory at Heritage Mazda of Bel Air! More
Heritage was great to work with! Ken and George really took care of me, and did everything possible to get me my CX-5 in the color that I wanted! I am very pleased with my experience Ken and George really took care of me, and did everything possible to get me my CX-5 in the color that I wanted! I am very pleased with my experience! More
Just bought a new car and it was a seamless experience. The customer service was excellent and the sales rep was knowledgeable and personable. I would definitely return to this dealership to purchase anot The customer service was excellent and the sales rep was knowledgeable and personable. I would definitely return to this dealership to purchase another vehicle. More