Heritage Mazda of Bel Air

The experience at the dealership was excellent from start to finish, and I felt welcomed and well taken care of throughout. Ken was incredibly helpful and made sure I felt comfortable with the entire proce to finish, and I felt welcomed and well taken care of throughout. Ken was incredibly helpful and made sure I felt comfortable with the entire process. What stood out to me was his no pressure approach. He never pushed me into a decision, allowing me the time I needed to think things through. I am excited to start my new chapter with Mazda with many years to come. Thank you again for your exceptional customer service and for making my purchase experience a memorable one. More

Ken was wonderful to work with as was Cassandra and the whole experience top notch from beginning to end!! whole experience top notch from beginning to end!! More

What an outstanding experience! Ken is a fantastic sales person that was incredibly kind, warm and knowledgeable. He kept my daughter feeling comfortable throughout the entire proce Ken is a fantastic sales person that was incredibly kind, warm and knowledgeable. He kept my daughter feeling comfortable throughout the entire process. All of the members of the dealership treated us with first class service. Cassandra made the contract signing, smooth and easy to understand. I highly recommend working with Ken and his team at Heritage Mazda. More

Paul was extremely helpful and up front during the process. Purchasing a vehicle from him was painless. process. Purchasing a vehicle from him was painless. More

Ken and Cassandra both provided exceptional service. They were both very friendly and informative as they guided me through the purchasing process. They were both very friendly and informative as they guided me through the purchasing process. More

Joe was great to work with. He helped us find the right car and was always patient as we worked through the details. He’s composed, knowledgeable, and not afraid to say “let me He helped us find the right car and was always patient as we worked through the details. He’s composed, knowledgeable, and not afraid to say “let me find out” instead of just tossing out guesses the way other salespeople sometimes do. I always believed he was taking the time to give me accurate information and not just telling me what I wanted to hear to get me in the dealership. A real nice guy to work with and I would highly recommend him to anyone shopping for a new car. More

I’ve leased a lot of vehicles over the years, and I can honestly say that Frank is the best general sales manager I have ever worked with. He clearly values customer service, and there seems to be a ripple honestly say that Frank is the best general sales manager I have ever worked with. He clearly values customer service, and there seems to be a ripple effect among the sales team because of Frank’s leadership. Mazda is lucky to have someone like Frank who knows how to make customers feel valued. More

Ken and the team at Heritage Mazda were nothing but spectacular. They treated me with respect in class, answered every question and did not pressure me to purchase or accept things that I didn’t want n spectacular. They treated me with respect in class, answered every question and did not pressure me to purchase or accept things that I didn’t want nothing but a first class organization can especially was as nice as could be and provided me with top-notch customer service More

Ken was very helpful. I didn’t feel too pressured. My decision was easy because I felt I was getting good value with my purchase. Customer service overall was great. I didn’t feel too pressured. My decision was easy because I felt I was getting good value with my purchase. Customer service overall was great. More

Ken's been a great help since we first came to this dealership. He helped us get setup with an affordable car that was perfect for the first addition to our family and we're looking forward to heading dealership. He helped us get setup with an affordable car that was perfect for the first addition to our family and we're looking forward to heading back in to work with him on getting our next car for the next addition to our family. His wealth of car knowledge helped us to be confident in our purchase and we know we can trust him because he treats us like family. Don't know what we would do without uncle Ken! More