Heritage Mazda of Bel Air

They spent too much time trying to do sell me products that I didn't want. Such as, different types of warranties and 2 products for protecting outside and inside of a used car. that I didn't want. Such as, different types of warranties and 2 products for protecting outside and inside of a used car. More

Dealer ship was great. However some of the ppl I worked with were very rude and sarcastic. However some of the ppl I worked with were very rude and sarcastic. More

Ken was nice and all the other staff where friendly too, highly recommend Heritage Mazda. highly recommend Heritage Mazda. More

Christopher was amazing! The staff were fantastic. I never felt pressured and my husband and I were treated as though we were family. The staff were fantastic. I never felt pressured and my husband and I were treated as though we were family. More

They are wonderful people excellent customer service I appreciate them dearly. I recommend them too anyone they go above and beyond. Truly a excellent run business they care about the customer and what th appreciate them dearly. I recommend them too anyone they go above and beyond. Truly a excellent run business they care about the customer and what the customer wants. More

The entire staff is friendly and efficient! It’s always an easy, stress-feee experience! It’s always an easy, stress-feee experience! More

Chris was excellent. He was patient and listened to our needs. He did not waste our time with vehicles that outside of our range. He was patient and listened to our needs. He did not waste our time with vehicles that outside of our range. More

After dealing with a game playing sales rep at one of the Mazda dealerships here in Nashville that allowed another rep to sell the car I was waiting on and another in North Carolina where the General Manager Mazda dealerships here in Nashville that allowed another rep to sell the car I was waiting on and another in North Carolina where the General Manager refused to call me after I sent him a direct message because they wanted the pad their numbers on a proposed invoice they sent me I realized I had to broaden my geographical scope to search for the specific car I wanted and very fortunately found it on the lot at Heritage Mazda of Bel Air. I reached out to Ken Arment and even though his day was over and he was headed home he took my call personally and made me feel like he was someone I could trust to do business with from a distance. The next day after going through the numbers and getting a call from his GM I rest assured that this was going to be a great buying experience and so I went and booked a flight to Baltimore. Two days later I flew in and Ken was there to pick me up at the airport and drove me to the dealership. We took the car for a spin, knocked out the remaining paperwork details, and then I met with Cassandra Foss who offered me an incredible array of aftermarket services (warranty extension, ceramic coating for the paint and the like) and at no time did I feel pressured into making a purchasing decision. If my car ends up the being the long term vehicle I was hoping for I will continue to make trips to Heritage Mazda of Bel Air for any future Mazda vehicle purchases. More

Great service. Chris and the team were really great to work with. Highly recommend Heritage Mazda Chris and the team were really great to work with. Highly recommend Heritage Mazda More

Just bought a car from Heritage Mazda of Bel-Air and had an amazing experience. They gave me a great deal on a brand new car. The purchase was from out of state, I drove 56 miles to make this purchase and i an amazing experience. They gave me a great deal on a brand new car. The purchase was from out of state, I drove 56 miles to make this purchase and it was worth it. There are No markups at this dealership! If you’re looking for a new car, I highly recommend this dealership! It’s my first time owning a Mazda. The handling is amazing and I love the design language mazda is doing. Ken was my sale rep and guided me through all the features, even helped me set up the car remote control on my phone. Very thorough and knowledgeable. I've been driving the car for the past couple weeks and still absolutely love it. More