Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Mazda of Bel Air
Fallston, MD
1,912 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,912 reviews
October 01, 2024
After dealing with other dealerships, I can’t begin to explain how happy I was with my service here. Jason James, my sales person was more knowledgeable than any other Mazda salesman I have ever worked w explain how happy I was with my service here. Jason James, my sales person was more knowledgeable than any other Mazda salesman I have ever worked with. Justin Ledbetter Was a straightforward and easy to work with sales manager who got me a great deal on my car. Jeff Winnington Was great at getting the finances done and had answers to all of my questions. Didn’t feel pressured to buy anything I didn’t want. The car I got from them came with extra accessories, and a lower price than other dealers, and I happily drove up from DC to take advantage. They’re my Mazda dealer moving forward. More
by Eric B
September 30, 2024
Great experience and the sales team were a pleasure to deal with! Would highly recommend! deal with! Would highly recommend! More
by schnells1995
Employees Worked With
September 30, 2024
Stephen helped me a lot on the I purchased my Mazda, he made the whole process, friendly, smooth and pleasant. made the whole process, friendly, smooth and pleasant. More
by amid.yazdani
Employees Worked With
September 25, 2024
Ken made our experience fun . We bought another Mazda a few years ago and find the dealership very professional and caring. Thank you Ken for being so helpful and accommodating. We bought another Mazda a few years ago and find the dealership very professional and caring. Thank you Ken for being so helpful and accommodating. More
by tlwiseman56
September 24, 2024
This is our second time purchasing a vehicle through Heritage Mazda in Belair. Our salesman, Ken, was outstanding! The finance manager, helped us to navigate a complex transaction with expertise and fri Heritage Mazda in Belair. Our salesman, Ken, was outstanding! The finance manager, helped us to navigate a complex transaction with expertise and friendliness. Thanks for everything! More
by yosette39
September 24, 2024
Chris was very knowledgeable about the car and buying process. He made the entire process smooth and easy to understand which I greatly appreciated! process. He made the entire process smooth and easy to understand which I greatly appreciated! More
by stephanie.lackey21
September 24, 2024
Drew was very helpful with finding the right car for me. His humor also lightened the experience; I would recommend working with him for your next car! His humor also lightened the experience; I would recommend working with him for your next car! More
by Skylar216000
Employees Worked With
September 23, 2024
Ken made the whole process easy and less stressful. Would recommend others to contact Ken if they need a car! Would recommend others to contact Ken if they need a car! More
by kmarsheck
September 17, 2024
Great experience, worked with us to get a great deal, would use them again for future purchase and recommend. would use them again for future purchase and recommend. More
by Mike
September 17, 2024
Our sales representative, Ken, was amazing to work with . .. incredibly friendly, knowledgeable, helpful ... and applied NO pressure throughout our "car-shopping" and our car purchase experiences. Instrument .. incredibly friendly, knowledgeable, helpful ... and applied NO pressure throughout our "car-shopping" and our car purchase experiences. Instrumental in pointing out and describing the many technological and safety features of our new CX-50 while on test drive(s), he remains accessible by 'phone and in-person, and continues to provide "after-the-sale" assistance, as needed. Likewise, Franklyn, the Sales Manager, cooperated with me initially in securing an attractive on-line price for our vehicle, while the Finance Manager also took great interest reviewing and explaining available purchase options without undue pressure. The showroom was comfortable and all members of staff with whom we casually interacted were equally accommodating. Thank you for a truly pleasant car-buying experience. More
by billwiseman51
