Heritage Mazda of Bel Air

I worked with William Libertini to lease my Mazda 6 and he was very nice and easy to work with. The whole process was painless. he was very nice and easy to work with. The whole process was painless. More

Bought my first brand new car and love it! Stephanie was really friendly, and worked really hard to help get me the payments I wanted. William even bought me a little dolphin air freshener :) Great experien really friendly, and worked really hard to help get me the payments I wanted. William even bought me a little dolphin air freshener :) Great experience. More

As a new law school graduate with debt up to my ears, I was very nervous to purchase another car. Unfortunately, it was time. Due to those nerves I decided on a Mazda 3 Touring, which, according to Consu was very nervous to purchase another car. Unfortunately, it was time. Due to those nerves I decided on a Mazda 3 Touring, which, according to Consumer Reports and Car and Driver was one of the most reliable used cars money could buy. From the very beginning Fran was helpful, prepared, informative and friendly. I, on the other hand, was not nearly as prepared as I should have been and was very grumpy due to my hatred of the car buying process. Thankfully, Fran presented the Carfax, vehicle history report and car maintenance report for every car I looked at without being asked. Each car had its own binder with all of the reports neatly bound, which made it easy to flip though and understand. Honestly, this process was extremely fast and easy. I was approved for a loan with a rock bottom interest rate in minutes and was on my way (went twice to test drive). Fran was wonderful and so were all of the other employees who worked with us. They showed us how to use everything in the car before we left and even made sure my phone was connected with the bluetooth. This is a great group with a wide selection, definitely check them out. Points to Consider: - Prices are firm and the dealership is not into negotiating the sale prices. However, the prices were very fair and way lower than most other things I found online. - They offer a 100k mile warranty for less than $1,000, big selling point for me. - They offer a warranty for tire and rims which is good for up to 5 years for around $8/month. I almost turned this down, but I just replaced an expensive rim on my old car so I went for it. - They can accurately value your trade in very quickly. I love my car and feel confident this dealership will win you over too. More

This dealership worked hard to get me the deal that I was looking for. I greatly appreciated everyone's assistance in bending over backwards to ensure that the deal met my expectations. The deal on this new looking for. I greatly appreciated everyone's assistance in bending over backwards to ensure that the deal met my expectations. The deal on this new car met the criteria that I was looking for. Other dealerships that I visited were not able to do this. I greatly appreciate everyone's hard work at this dealership. More

I had a very bad experience with buying my last car (like most people) - so I was very guarded going into Heritage after I found that they had a new CX7 that I was interested in. Fran Meyers is by far the b most people) - so I was very guarded going into Heritage after I found that they had a new CX7 that I was interested in. Fran Meyers is by far the best car salesman that I have had the pleasure of buying a new car from. He is very open and easy to get in touch with and I didnt feel any pressure to buy. He wanted to make sure that everything worked out the way I wanted it and that I was completely satisfied with my sale. Definitely will keep this experience in mind when I need another new car in the future. I would recommend Fran if you are looking into Heritage for your next car. More

Ahmed was awesome! Very pleasant, professional and informative. Found a car I and my wife loved and get the financing done to fit our budget. I would definitly recommed Ahmed and the dealership to m informative. Found a car I and my wife loved and get the financing done to fit our budget. I would definitly recommed Ahmed and the dealership to my friends and family. More

Easiest, most pain-free used car purchase I have ever made! A couple of years ago we purchased another vehicle thru them and that process was very pleasant as well! made! A couple of years ago we purchased another vehicle thru them and that process was very pleasant as well! More

Friendly, courteous staff, outstanding salesman, overall staff professionalism, are just some of the many reasons I will recommend Heritage Mazda to all my friends and family. After a few bad experiences w staff professionalism, are just some of the many reasons I will recommend Heritage Mazda to all my friends and family. After a few bad experiences with other dealerships, I was about to give up on finding a better vehicle for myself and my family when I went to Heritage Mazda's website and saw a Mazda3. I called the dealership and received excellent service over the phone when asking about the vehicle. I went to Heritage Mazda that evening and the vehicle was there waiting for me. Fran Meyers was the salesman who helped me and he was wonderful. He helped keep me well within my budget, was very friendly and outgoing, and even treated my two boys to a soda and candy. I have found a dealership for life. I had a wonderful experience buying a used vehicle. I absolutely love my Mazda3. More

When I arrived at Heritage Belair Mazda, I knew specifically what I wanted. I researched the Mazda 3 and test drove several vehicles at various dealerships before I walked through the Heritage sho specifically what I wanted. I researched the Mazda 3 and test drove several vehicles at various dealerships before I walked through the Heritage showroom door. I was greeted by Ahmed Hassan. I told him which vehicle I was interested in and if he could give me a price I was comfortable with, I would purchase the vehicle. A price point was agreed upon, and Ahmed made the sale happen. He went over the owner's manual with me and told me that the "quick reference guide" would become my best friend. Was he right! I use it all the time. He also came out to the vehicle and explained all of its many features. He even synchronized my phone for me. His friendly nature kept my buying experience from becoming a pressured sale. I was then escorted to the service department and scheduled for my first oil change. Next, on to the finance department, or so I thought. It took quite a while before I saw the finance officer. Even though he was extremely courteous, I felt this process was too lengthy. I know he had to explain the additional protection policies and options that I could purchase; however, I just wanted to sign the paperwork and take my new vehicle home. Overall, my experience at Heritage was great. I even received a call from Ahmed a few days later asking how I liked the vehicle and if I had any questions that he could answer. Great customer service! More

I found the car I was interested in on the internet; Ahmed responded to my internet request. He was knowledgeable, likable and efficient. I test drove it that evening; he was not available to go with Ahmed responded to my internet request. He was knowledgeable, likable and efficient. I test drove it that evening; he was not available to go with because he had other customers. Upon my return he gave me his undivided attention while we worked on some prices; James was also very helpful. I told him I needed to sleep on the deal. By 9:00 the next morning, Ahmed called. I asked for a bit more for my trade-in; he called back within minutes and the deal was done! He told me the car would be ready and waiting for me that evening; it was! Stephanie was delightful...very efficient and knowledgeable. The deal went through without a hitch at all. Years ago, I had been very very disappointed in Heritage Mazda in Bel Air and swore to myself that I would never go back. But Ahmed, Stephanie and James have certainly changed my mind; and I'm now the proud owner of a Mazda CX7! More